Author: Brad Griffith

How PRISM+ Scales Service Excellence with Workato: +10% Email Open Rate, 5x Clickthrough Rate, 26% Cost Saving

In the fast-paced world of consumer electronics, it can be daunting to deliver exceptional customer service while managing complex backend...

Helia’s AI-first Strategy with Workato: 4x Developer Capacity and 35% Time Savings

With a name inspired by the sun, Helia has been a beacon of innovation in Australia’s Lenders Mortgage Insurance (LMI)...

The Future of Finance is Autonomous

Markets are more dynamic than ever. Businesses rely on finance responsiveness and safe innovation to keep up with rapid change....

Agentic Orchestration: Understanding the Future of Enterprise AI

In our recent keynote presentation, we unveiled “Agentic“—a revolutionary leap forward in enterprise automation and AI integration. Agentic promises to...

Automate to Elevate: Insights into Automation in the Workplace

Automation is changing the business world around us every day. Our latest deep dive explores how automation can save more...

3 Keys to Enterprise AI Success

In today’s rapidly evolving digital landscape, enterprises find themselves at a crossroads. The advent of generative AI offers unprecedented opportunities...

How Broadcom Grew Through Acquisition and Freed Up IT

Stanley Toh, Head of End User Services and Experience at Broadcom, found himself between a rock and a hard place...

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