“To anybody starting on this journey. Get into the details. Don't get caught in the buzzwords. Understand that the buzzword is a buzzword. What is behind that? What is actually what you need to create that or make a decision? AI is about data. It's as simple as that. You know, data. What it means from the perspective of your data. Don't get caught in the sense of all these different companies coming. I will give you the X, the Y, the Z. And it will be implemented in no time. And tomorrow you will be a hundred points higher in your revenue. No, it takes time to evolve. So get into the detail, understand, take the buzzwords out….Don't get caught in all these buzzwords and be just another soundbite.”
“So process is extremely important because you need to be extremely efficient. How do you move these boxes? How do you put the products in the right place? How you pick, how you pack, how you send them out, and how you get them to the hospital, the clinic, the pharmacy, and on top of it, the bill of materials, just to make sure that your inventory is correct. And you have one, two, three, little boxes. It's a massive operation of distribution and logistics. So, key thing, SAP, big back office operation, heavily driven by process. If you don't follow the process, you will create a lot of disruption and a lot of unwanted friction that has a direct impact on how quickly you can deliver these things.”
