Sinch Engage and Topdesk integrations and automations

Seamlessly connect Sinch Engage and Topdesk. Automate workflows, and boost efficiency with Workato.

Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

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Build Powerful Workflows, fast

Triggers

When this happens…

Sinch Engage
  • A contact is added to a list Real-time
    Triggers when a contact is added to a list in Sinch Engage
  • A contact is removed from a list Real-time
    Triggers when a contact is removed from a list in Sinch Engage
  • Message Delivered Real-time
    Trigger any action when a new SMS or RCS is delivered by Sinch Engage
  • New Inbound SMS Real-time
    Triggers when a new inbound SMS is received in Sinch Engage
  • RCS Read Receipt Real-time
    Trigger any action when an RCS delivered by Sinch Engage has been read

    • Any other trigger you can think up

Actions

Do this…

Sinch Engage
  • Custom action
    Custom action in Sinch (Custom)
  • Add contact(s) to a group
    Add contact(s) to a group in Sinch
  • Create contact
    Create contact in Sinch
  • Delete contact by ID
    Delete contact in Sinch
  • Lookup contact by phone number
    Lookup contact by phone number in Sinch
  • Parse phone number
    Parse phone numberin Sinch
  • Remove a contact from a group
    Remove contact from a group in Sinch
  • Send MMS
    Send an MMS with Sinch Engage (will be sent as RCS if allowed)
  • Send SMS
    Send an SMS with Sinch Engage (will be sent as RCS if allowed)
  • Update contact
    Update contact in Sinch

    • Any other action you can think up

Topdesk
  • Get Asset By ID
    Get Asset By ID in TO pdesk
  • Get Assets
    Get Assets in TO pdesk
  • Get Incident by ID
    Get Incident by ID in TO pdesk
  • Get Incidents
    Get Incidents in TO pdesk
  • Get Incidents using filter
    Get Incidents using filter in TO pdesk
  • Get Change Activities
    Get Change Activities in TO pdesk
  • Get Change by ID
    Get Change by ID in TO pdesk
  • Update Change
    Change Management API: update a Change
  • Update Change Activity
    Change Management API: update a Change Activity
  • Create Asset
    Create Asset in TO pdesk
  • Create Incident
    Create Incident in TO pdesk
  • Create Change Activity
    Create Change Activity in TO pdesk
  • Create Change
    Create Change in TO pdesk
  • Update Incident
    Update Incident in TO pdesk

    • Any other action you can think up

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