Sinch Engage and Topdesk との統合と自動化

Sinch Engage and Topdeskを他のツールとシームレスに接続。 ワークフローを自動化し、業務効率を向上させます。

Ratings

4.9

Peer Insights™

100%

Customer Recommendation

Total

100+

active users

Avg

2 min

to connect

Custom connections

Available

via HTTP connector

主要企業が Workato を活用

  • monday.svg
  • box.svg
  • hp-2.svg
  • atlassian.svg
  • cisco.png

Build powerful workflows, fast

Triggers

When this happens…

Sinch Engage
  • New Inbound Message Real-time
    Trigger any action when a new inbound SMS/MMS/RCS received in Conversation API
  • Message Delivered Real-time
    Trigger any action when a new SMS, MMS or RCS is delivered by Conversation API
  • Message Delivered Real-time
    Trigger any action when a new SMS or RCS is delivered by Sinch Engage
  • New Inbound SMS Real-time
    Triggers when a new inbound SMS is received in Sinch Engage
  • RCS Read Receipt Real-time
    Trigger any action when an RCS delivered by Sinch Engage has been read

    • Any other trigger you can think up

Actions

Do this…

Sinch Engage
  • Send MMS
    Send an MMS using Sinch Conversation API
  • Send RCS
    Send RCS with Conversation API
  • Send SMS
    Send SMS with Conversation API
  • Add contact(s) to a group
    Add contact(s) to a group in Sinch
  • Create contact
    Create contact in Sinch
  • Delete contact by ID
    Delete contact in Sinch
  • Lookup contact by phone number
    Lookup contact by phone number in Sinch
  • Parse phone number
    Parse phone numberin Sinch
  • Remove a contact from a group
    Remove contact from a group in Sinch
  • Send MMS
    Send an MMS with Sinch Engage (will be sent as RCS if allowed)
  • Send SMS
    Send an SMS with Sinch Engage (will be sent as RCS if allowed)
  • Update contact
    Update contact in Sinch

    • Any other action you can think up

Topdesk
  • Get Asset By ID
    Get Asset By ID in TO pdesk
  • Get Assets
    Get Assets in TO pdesk
  • Get Incident by ID
    Get Incident by ID in TO pdesk
  • Get Incidents
    Get Incidents in TO pdesk
  • Get Incidents using filter
    Get Incidents using filter in TO pdesk
  • Get Change Activities
    Get Change Activities in TO pdesk
  • Get Change by ID
    Get Change by ID in TO pdesk
  • Update Change
    Change Management API: update a Change
  • Update Change Activity
    Change Management API: update a Change Activity
  • Create Asset
    Create Asset in TO pdesk
  • Create Incident
    Create Incident in TO pdesk
  • Create Change Activity
    Create Change Activity in TO pdesk
  • Create Change
    Create Change in TO pdesk
  • Update Incident
    Update Incident in TO pdesk

    • Any other action you can think up

単一のプラットフォーム

  • 強力
  • 俊敏性
  • スピード
  • 革新

Let’s start automating

Schedule a Demo