Do everything in one place
Customize your Freshservice and WoodWing Assets integration with the following
triggers and actions.
Triggers
When this happens…
Freshservice
- New ticketNew ticket in Freshservice
- New/updated ticketNew or updated ticket in Freshservice
Any other trigger you can think up
WoodWing Assets
- New event Real-timeNew event in Assets
Any other trigger you can think up
Actions
Do this…
Freshservice
- Custom actionCustom action in Freshservice (Custom)
- Create agentCreate agent in Freshservice
- Create incidentCreate incident in Freshservice
- Create onboarding requestCreate onboarding request in Freshservice
- Create requesterCreate requester in Freshservice
- Create service requestCreate service request in Freshservice
- Get agent detailsGet Agent details by ID in Freshservice
- List agent fieldsList agent fields in Freshservice
- List service itemsList service items in Freshservice
- List onboarding form fieldsList onboarding form fields in Freshservice
- Get requester detailsGet requester by ID in Freshservice
- List requester fieldsList requester fields in Freshservice
- List ticket form fieldsList ticket form fields in Freshservice
- Search agentsSearch agents in Freshservice
- Search requestersSearch requesters in Freshservice
- Search ticketsSearch tickets in Freshservice
- Update requesterUpdate requester in Freshservice
Any other action you can think up
WoodWing Assets
- Abort Checkout ObjectAbort checkout an object in Assets
- Browse FolderBrowse folders in Assets
- Checkout ObjectCheckout an object in Assets
- Copy AssetCopy a folder or file in Assets
- Create AuthKeyCreate an authKey in Assets
- Create FolderCreate a folder in Assets
- Create ObjectCreate an object in Assets
- Create RelationCreate a relation of a certain type between two assets in Assets
- Custom actionCustom action in WoodWing
- Download FileDownload a file in Assets
- Move AssetMove a folder or file in Assets
- Promote AssetPromote an asset to a previous version in Assets
- Remove asset or folderRemove an asset or a folder in Assets
- Remove RelationRemove one or more relations between assets in Assets
- Retrieve Asset HistoryRetrieve history details of an asset in Assets
- Revoke AuthKeyRevoke one or more authKeys in Assets
- Search ObjectSearch for an object in WoodWing
- Send E-mailSend an e-mail to one or multiple recipients in Assets
- Update AuthKeyUpdate an authKey in Assets
- Update bulk ObjectsUpdate bulk objects in Assets
- Update ObjectUpdate an object in Assets
- ZIP downloadDownload multiple files as a ZIP file in Assets
Any other action you can think up
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