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Customize your BIM 360 and Freshservice integration with the following
triggers and actions.
Triggers
When this happens…
BIM 360
- New or updated document in a project folderNew or updated document in a project folder in BIM 360
- New or updated document in a project folder and subfoldersNew or updated document in a project folder and subfolders in BIM 360
- New or updated issue (V2) in a projectNew or updated issue (V2) in a project in BIM 360
- New or updated object in a projectNew or updated object in a project in BIM 360
Any other trigger you can think up
Freshservice
- New ticketNew ticket in Freshservice
- New/updated ticketNew or updated ticket in Freshservice
Any other trigger you can think up
Actions
Do this…
BIM 360
- Custom actionCustom action in BIM 360 (Custom)
- Create issue in a project (V2)Create issue in a project (V2) in BIM 360
- Create object in a projectCreate object in a project in BIM 360
- Download cost document in a projectDownload generated cost document in a project in BIM 360
- Download document in a projectDownload document in a project in BIM 360
- Download drawing export in a projectDownload drawing export in a project in BIM 360
- Export drawing in a projectExport drawing in a project in BIM 360
- Get document in a projectGet document in a project in BIM 360
- Get drawing export status in a projectGet drawing export status in a project in BIM 360
- Get folder contents BatchGet folder contents in BIM 360
- Get folder info in a projectGet folder info in a project in BIM 360
- Get issue in a project (V2)Get issue in a project (V2) in BIM 360
- Get object in a projectGet object in a project in BIM 360
- Get project detailsGet project details in BIM 360
- Search issues in a project (V2) BatchSearch issues in a project (V2) in BIM 360
- Search objects in a projectSearch objects in a project in BIM 360
- Update issue in a project (V2)Update issue in a project (V2) in BIM 360
- Update object in a projectUpdate object in a project in BIM 360
- Upload document to a projectUpload document to a project in BIM 360
Any other action you can think up
Freshservice
- Custom actionCustom action in Freshservice (Custom)
- Create agentCreate agent in Freshservice
- Create incidentCreate incident in Freshservice
- Create onboarding requestCreate onboarding request in Freshservice
- Create requesterCreate requester in Freshservice
- Create service requestCreate service request in Freshservice
- Get agent detailsGet Agent details by ID in Freshservice
- List agent fieldsList agent fields in Freshservice
- List service itemsList service items in Freshservice
- List onboarding form fieldsList onboarding form fields in Freshservice
- Get requester detailsGet requester by ID in Freshservice
- List requester fieldsList requester fields in Freshservice
- List ticket form fieldsList ticket form fields in Freshservice
- Search agentsSearch agents in Freshservice
- Search requestersSearch requesters in Freshservice
- Search ticketsSearch tickets in Freshservice
- Update requesterUpdate requester in Freshservice
Any other action you can think up
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