At WOW 2025, Workato unveiled a transformative vision for the future of work—one where AI agents don’t just assist, but execute with enterprise-grade trust and real business impact. Through four comprehensive sessions, Workato customers, leaders, and practitioners demonstrated how organizations are achieving measurable ROI with AI agents that operate at the core of their business.
From Fortune 500 companies to innovative startups, leaders shared their journeys of combining AI’s potential with enterprise orchestration’s proven capabilities. The result? A new paradigm where agents operate at the core of business processes, not just at the edges.
Act 1: Agents are Failing: Why Enterprise Context and Trusted Skills Matter
Founder & CEO Vijay Tella examines why current AI initiatives aren’t delivering on their promise—remaining stuck on simple tasks rather than transforming core processes. Through real customer examples, Tella demonstrates why true enterprise orchestration—not just basic APIs and automation—are critical for AI success.
Discover how enterprise context, trusted skills, and core KPIs unlock the true potential of AI agents, enabling your organization to drive meaningful business outcomes across critical processes.
Act 2: The Agentic Enterprise: Agents Across Every Function
CIO Carter Busse revealed the G28 initiative, where 28 KPI-driven agents built on Workato ONE are autonomously running critical business processes across the organization.
Through live demonstrations, Busse and department leaders showed how IT and Business Teams partner to build and deploy agents that deliver measurable results—from License Genie reducing software costs by 28%, to Campaign Genie generating $2.7M in pipeline within 30 days, to CSM Genie predicting and preventing customer churn in real-time.
Act 3: The Agentic Enterprise: Powered by Workato ONE
Chief Product Officer Bhagat Nainani demonstrated how organizations can build and deploy trusted, enterprise-ready agents using Workato ONE. Through live demonstrations of Agent Studio, Nainani showed how teams can build production-ready agents in minutes, enabled by the enterprise skills framework.
The presentation highlighted AIRO, a solution architect agent that transforms business intent into enterprise-grade workflows spanning multiple applications, systems, and triggers—essentially enabling “vibe-coding” for complex enterprise processes. And Acumen, a data scientist agent that provides real-time proactive insights across your organization, surfacing critical business intelligence through customizable dashboards and intelligent agents.
A crowd favorite was Workato Enterprise MCP, which goes beyond standard MCP by providing enterprise-grade authentication, granular permissions, full traceability, and governance controls—critical elements missing from typical MCP implementations but essential for production AI deployments.
Act 4: The Agentic Enterprise: Stack Modernization & Consolidation
Chief GTM Officer Chandar Pattabhiram brought together industry leaders from Aon, Deloitte, and Accenture to discuss the strategic importance of modernizing technology stacks.
The message was clear: agentic and orchestration aren’t separate initiatives, but two essential layers of the same solution. Through customer examples and partner insights, Pattabhiram demonstrated how organizations can begin their agentic journey immediately with Workato, regardless of their current technology stack. Rather than waiting for complete modernization, enterprises can transform their operations and modernize their infrastructure in parallel, meeting their data and systems where they are today.
Ready to start your journey to becoming an agentic enterprise?
Start by watching Act 1 of the WOW 2025 Keynote by Vijay Tella (CIO, Workato) and learn the blueprint for deploying your first enterprise-ready agent:
