As enterprises move toward intelligent automation, Swanson Health’s Kevin Wolf sees a future where AI and automation work hand-in-hand, driven by Workato Enterprise MCP.
Making AI Practical for the Enterprise
For Kevin Wolf, Senior Director of IT Operations at Swanson Health, the promise of AI isn’t about hype, it’s about making it practical, safe, and scalable.
“MCP is a big focus for enterprises right now,” Kevin explained. “In the past, it required a lot of deep programming and development to make agentic AI possible. Model Context Protocol lowers that barrier and it allows AI to talk and adapt directly with APIs and underlying systems.”
That’s what excites him most about Workato Enterprise MCP. It takes what was once a deeply technical process and makes it plug-and-play — a thermostat-like connection point for enterprise AI. “It’s like installing a new smart thermostat,” Kevin said. “You connect a few wires — blue to blue, green to green — and suddenly, an intelligent device can run your home automatically. That’s what MCP provides for the enterprise.”
Why Context Matters
As AI becomes embedded into everyday operations, Kevin believes context is everything. Without it, intelligent systems remain siloed, seeing only fragments of the business they’re meant to optimize.
“Providing context across multiple systems means the AI can make smarter decisions,” Kevin said. “Workato’s MCP gives agentic AI a broader, governed awareness of what data it can access and how to use it. That makes the process more robust and intuitive.”
In practice, this could mean AI agents that not only automate workflows but understand how different systems connect, surfacing insights that improve accuracy, consistency, and speed.
Guardrails That Build Trust
For Swanson Health, security and governance are essential. Kevin sees Workato’s MCP as the key to balancing AI innovation with enterprise discipline.
“Without proper governance, agentic AI could access anything those APIs expose,” he said. “Workato’s Enterprise MCP makes it easy to define role-based access and permissions without heavy coding or complex setup.”
These permissions create guardrails and rules that let AI act intelligently without overstepping boundaries. “The accuracy that MCP provides gives businesses the confidence to hand off processes to AI,” Kevin explained. “It’s about enabling discipline so the AI can fulfill a task within a defined set of rules.”
The Democratization of AI
For Kevin, the real power of Workato Enterprise MCP lies in democratizing AI and giving more people across the business the ability to build, automate, and innovate.
“Enterprise MCP allows AI to be programmed by an average person in Workato,” Kevin said. “That’s the spirit of Workato, making it simple for different teams to come in and build value without needing deep technical expertise.”
He believes that over the next two years, MCP will quietly reshape how companies operate. “Two years from now, people might not even use the term MCP,” Kevin said. “But it will have fundamentally changed how businesses work. Workato Enterprise MCP will be the enabling force behind that.”
Swanson Health’s AI journey is still unfolding, but Kevin’s vision is clear: a future where AI, automation, and context converge to power smarter decisions and better customer experiences.