Flock Safety is building a foundation for scalable agentic AI by prioritizing orchestration, governance, and measurable business value. With Workato, the company is moving from AI experimentation to intentional, ROI-driven execution across revenue and back office operations.
AI adoption doesn’t become transformative the moment new tools are introduced. For fast-growing organizations like Flock Safety, the real challenge is combining the right technology with strong leadership — change management, upskilling teams, and the right mindset — to ensure AI delivers measurable business value without adding complexity or risk.
At Flock Safety, that journey is well underway. Over the past six months, the company has begun laying the groundwork for agentic AI by focusing first on orchestration, governance, and intentional design before scaling automation across the business.
From experimentation to intentional AI execution
Like many high-growth companies, Flock Safety initially explored AI through isolated tools and early experimentation. But leadership quickly recognized that one-off use cases wouldn’t scale and wouldn’t create sustained business impact.
Instead, the focus shifted to AI orchestration: enabling teams across the business to build agents that are connected to real workflows, real systems, and real outcomes.
Over the last six months, Flock Safety has:
- Adopted AI tools across multiple departments like Sales and Customer Success
- Identified and empowered business champions to drive agent creation
- Shifted the conversation from experimentation to measurable ROI
The goal isn’t just to automate tasks, it’s to ensure AI directly supports how the business grows.
Reimagining productivity in revenue teams
Traditional sales automation has helped teams move faster, but it still keeps people tied to transactional work. At Flock Safety, the vision for agentic AI goes further — removing that friction entirely so revenue teams can stay focused on customers, strategy, and growth.
“If somebody else could be doing the tactical work for me, I could spend that time better being in the field, working with my customers, and being more strategic about how I expand their deals,” Stacey Moore shared.
Instead of stopping at summaries or insights, Flock Safety is exploring agents that can carry work across the finish line. Picking up leads, enriching them with third-party data, updating Salesforce, generating tailored outreach, assembling relevant collateral, and setting up meetings. What once took days can happen in hours, allowing revenue teams to move faster without being buried in operational details.
Why orchestration matters as AI scales
As AI adoption accelerates, scale introduces a new challenge: managing agents with the same rigor as any production system. Without orchestration, innovation can quickly turn into fragmentation.
“In the SaaS world, I was always worried about SaaS sprawl. Now I’m worried about agent sprawl,” Moore explained.
Orchestration provides the structure needed to scale AI with confidence. It creates a single control layer where agents are sanctioned, governed, and measured like any production system, with business leaders owning outcomes and impact. With this foundation in place, Flock Safety can grow its agentic AI efforts without sacrificing trust, visibility, or control.
Enterprise MCP: organizing the future of AI
Looking ahead, Flock Safety sees enterprise MCP as a critical evolution in how AI is managed across the organization.
By using orchestration as a control plane, Flock Safety can maintain a single view of where agents live, how they operate, and the value they deliver — across systems, applications, and teams. “I almost see an HRIS for agents in the future.”
This foundation ensures the AI investments made today don’t need to be reworked tomorrow.
Orchestration as the bridge between AI and impact
At Flock Safety, AI isn’t viewed as a standalone initiative. It’s an extension of how the business operates, grows, and delivers value.
By prioritizing orchestration first, the company is turning AI from a collection of tools into a cohesive, measurable, and scalable capability — one that connects innovation directly to business outcomes.
“We’re creating a foundation. I don’t want to throw it away and retool later. I want a launching pad that lets us keep driving more.”