Great news for our customers in ANZ.
Workato’s full suite of Core AI capabilities are now live in our Australian (AU) data center. This rollout covers Agent Studio, Workato GO, Intelligent Document Processing (IDP), AI by Workato, and Workato Enterprise MCP.
Extending Our Data Sovereignty Leadership to AI
Data sovereignty has always been core to Workato’s value proposition—and now we’re raising the bar by extending this leadership to our AI capabilities. All AI models powering these features are deployed and operated entirely within Australia. Every aspect of data processing, storage, and inference remains within AU borders—no cross-region movement, no exceptions.
This represents a new level of commitment: the same data sovereignty principles that have differentiated Workato’s integration platform now apply to our agentic AI features. Local organisations can confidently adopt intelligent automation without compromising the compliance or governance standards they’ve come to expect from us. Innovation and regulatory alignment aren’t just compatible—they’re built into our architecture.
What’s Included?
- Agent Studio: Design, test, and deploy autonomous AI agents (Genies) capable of running sophisticated, multi-step business processes.
- Workato GO: Give employees fast, intelligent search and Deep Action™ capabilities, enabling them to surface enterprise knowledge and interact with AI agents instantly.
- Intelligent Document Processing (IDP): Turn documents such as PDFs, emails, and scans into structured data that can be validated, enriched, and automated downstream.
- AI by Workato: Inject flexible AI functions—summarisation, classification, extraction, and more—directly into your automations.
- Workato Enterprise MCP: Securely orchestrate and govern your AI agents using MCP servers and ready-to-use Enterprise Skills.
Workato GO homepage.
What This Unlocks for ANZ Organisations
Finance & Accounting – Automated Invoice Handling
IDP pulls key data from invoices, matches it with ERP purchase orders, and AI by Workato drafts supplier messages when discrepancies arise.
Procurement – Unified Context Summaries
A Workato MCP-governed agent collects information from your ERP, email threads, and document storage to create comprehensive, audit-friendly summaries.
IT Service Management – AI-Powered Helpdesk Agent
A Genie built in Agent Studio answers internal questions, references support knowledge bases, and carries out actions like resets or provisioning.
HR & People Operations – Smoother Onboarding
New employees can interact with a Genie via Slack, Teams, or Workato GO to get personalised, always-available onboarding guidance.
Sales & Revenue Ops – Smarter Opportunity Reviews
AI analyses call recordings, generates summaries, flags potential risks or churn indicators, and updates CRM fields automatically.
What’s Ahead
This AU expansion is part of Workato’s broader strategy to deliver compliant AI infrastructure worldwide. Additional AI deployments are planned for our Singapore and Japan data centers to support even more customers with region-specific sovereignty needs.
Got questions or ready to dive in?
Reach out to your customer success manager or request a demo to learn how you can get started with AI.