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Problem
The delay between detecting a network error and being notified can be costly. Your system is at risk when a mass of irrelevant data creates noise, leading to problems in identifying solutions.
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Solution
Combine traditional network monitoring software with intelligent machine-based algorithms to catch problems in real-time and work more quickly to fix issues that affect your business and customers. Using unique IDs and time-based polling, a lot of the noise coming from networking tools can be filtered out.
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Impact
Reducing downtime has a huge impact on the business, affecting revenue and customer experience. Increasing speed and efficiency in this process, with less manual effort, changes the game.
Network Operations Centre By Synaptek Immediately detect and solve network errors in real-time
Enhance the way you identify and solve issues by using machine-based analytics that notify you in real-time.
Request a demoSolution Highlights
- Leverage real-time monitoring and be notified immediately about issues to your network
- Eliminate manual effort and the risk of human error
- Enable faster more cost-effective, real-time issue responses
- Utilize machine-based analytics to reduce duplicate error alerts
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Detect network issues
Use an NOC or network detection software to detect issues and notify Workato
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Filter out duplicate warnings
Use Workato and Synaptek logic to identify and archive duplicate and irrelevant warnings
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Create targeted solutions
Use ML/AI, analytics softwares, and your internal knowledge base to create an intelligent, efficient response plan
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Immediately notify
Use messaging platforms, texts, and calls to notify relevant personnel even when you're out of office
John Sullivan
Chief Information Officer, Virgin Trains
At Virgin Trains, we are constantly looking at innovative technologies that will improve the experience of our customers and we see Synaptek’s intelligent workflow automation as a key way of achieving that. Our partnership with Synaptek will help us accelerate the speed at which we do business and drive additional value from our already successful digital transformation programme.
Implementation Plan
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1
Discovery & Research
Discuss best practices from market leaders
Outcome: Prioritized Automation Plan
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2
Collaborative building
Outcome: Working Automation
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3
Testing & business unit training
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4
Go live!
