Network Operations Centre By Synaptek Immediately detect and solve network errors in real-time

Enhance the way you identify and solve issues by using machine-based analytics that notify you in real-time.

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  • Problem

    The delay between detecting a network error and being notified can be costly. Your system is at risk when a mass of irrelevant data creates noise, leading to problems in identifying solutions.

  • Solution

    Combine traditional network monitoring software with intelligent machine-based algorithms to catch problems in real-time and work more quickly to fix issues that affect your business and customers. Using unique IDs and time-based polling, a lot of the noise coming from networking tools can be filtered out.

  • Impact

    Reducing downtime has a huge impact on the business, affecting revenue and customer experience. Increasing speed and efficiency in this process, with less manual effort, changes the game.

Solution Highlights

  • Leverage real-time monitoring and be notified immediately about issues to your network
  • Eliminate manual effort and the risk of human error
  • Enable faster more cost-effective, real-time issue responses
  • Utilize machine-based analytics to reduce duplicate error alerts
  • prtg network

    Detect network issues

    Use an NOC or network detection software to detect issues and notify Workato

  • workato

    Filter out duplicate warnings

    Use Workato and Synaptek logic to identify and archive duplicate and irrelevant warnings

  • library intelligent

    Create targeted solutions

    Use ML/AI, analytics softwares, and your internal knowledge base to create an intelligent, efficient response plan

  • gmail twilio slack

    Immediately notify

    Use messaging platforms, texts, and calls to notify relevant personnel even when you're out of office

John Sullivan

John Sullivan

Chief Information Officer, Virgin Trains
At Virgin Trains, we are constantly looking at innovative technologies that will improve the experience of our customers and we see Synaptek’s intelligent workflow automation as a key way of achieving that. Our partnership with Synaptek will help us accelerate the speed at which we do business and drive additional value from our already successful digital transformation programme.

Implementation Plan

  • 1

    Discovery & Research

    Discuss best practices from market leaders

    Outcome: Prioritized Automation Plan

  • 2

    Collaborative building

    Outcome: Working Automation

  • 3

    Testing & business unit training

  • 4

    Go live!