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Customize your Zendesk Sunshine and Zoho CRM integration with the following
triggers and actions.
Triggers
When this happens…
Zendesk Sunshine
- New organizationNew organization in Zendesk Sunshine
- New ticketNew ticket in Zendesk Sunshine
- New ticket Real-timeNew ticket in Zendesk Sunshine
- New/updated records BatchTrigger processes batches of new or updated records
- New userNew user in Zendesk Sunshine
- New/updated organizationNew/updated organization in Zendesk Sunshine
- New/updated ticketNew/updated ticket in Zendesk Sunshine
- New/updated ticket Real-timeNew/updated ticket in Zendesk Sunshine
- New/updated userNew/updated user in Zendesk Sunshine
Any other trigger you can think up
Zoho CRM
- New accountNew account in Zoho CRM
- New callNew call in Zoho CRM
- New caseNew case in Zoho CRM
- New contactNew contact in Zoho CRM
- New invoiceNew invoice in Zoho CRM
- New custom objectNew custom object in Zoho CRM
- New standard objectNew standard object in Zoho CRM
- New dealNew deal in Zoho CRM
- New vendorNew vendor in Zoho CRM
- New/updated custom objectNew/updated custom object in Zoho CRM
- New/updated standard objectNew/updated standard object in Zoho CRM
- New or updated accountNew or updated account in Zoho CRM
- New or updated callNew or updated call in Zoho CRM
- New or updated caseNew or updated case in Zoho CRM
- New or updated contactNew or updated contact in Zoho CRM
- New or updated leadNew or updated lead in Zoho CRM
- New or updated dealNew or updated deal in Zoho CRM
Any other trigger you can think up
Actions
Do this…
Zendesk Sunshine
- Custom actionCustom action in Zendesk Sunshine (Custom)
- Create organization membershipCreate organization membership in Zendesk Sunshine
- Bulk update ticketsBulk update tickets in Zendesk Sunshine
- Create/update records BatchUpsert records in Zendesk Sunshine
- Solve ticketSolve ticket in Zendesk Sunshine
- Create custom object recordCreate custom object record in Zendesk Sunshine
- Create organizationCreate organization in Zendesk Sunshine
- Create relationship recordCreate relationship record in Zendesk Sunshine
- Create ticketCreate ticket in Zendesk Sunshine
- Upload attachmentUpload attachment to Zendesk Sunshine
- Create userCreate user in Zendesk Sunshine
- Delete custom object record by IDDelete custom object record in Zendesk Sunshine
- Delete relationship record by IDDelete relationship record in Zendesk Sunshine
- Delete ticketDelete ticket in Zendesk Sunshine
- Get custom object record by IDGet custom object record in Zendesk Sunshine
- Get organization details by IDGet organization details in Zendesk Sunshine
- Get organizations by external IDs BatchGet organizations in Zendesk Sunshine
- Get relationship record(s) BatchGet relationship record(s) in Zendesk Sunshine
- Get ticket details by IDGet ticket details in Zendesk Sunshine
- Get comments for ticket BatchGet comments for a ticket in Zendesk Sunshine
- Get list of tickets by external IDs BatchGet list of tickets by external IDs in Zendesk Sunshine
- Get user details by IDGet user details in Zendesk Sunshine
- Get list of custom object records by external IDs BatchGet custom object records in Zendesk Sunshine
- List user identities BatchGet user identity details in Zendesk Sunshine
- Get group by nameGet group by name group in Zendesk Sunshine
- Search organization member BatchSearch for a organization member in Zendesk Sunshine
- Search organizations BatchSearch for organizations in Zendesk Sunshine
- Search tickets BatchSearch for tickets in Zendesk Sunshine
- Search users BatchSearch for users in Zendesk Sunshine
- Update custom object recordUpdate custom object record in Zendesk Sunshine
- Update organizationUpdate organization in Zendesk Sunshine
- Update ticketUpdate ticket in Zendesk Sunshine
- Update userUpdate user in Zendesk Sunshine
Any other action you can think up
Zoho CRM
- Custom actionCustom action in Zoho CRM (Custom)
- Relate a member to campaignRelate a member to campaign in Zoho CRM
- Batch create custom objects BatchBatch create custom objects in Zoho CRM
- Batch create standard objects BatchBatch create standard objects in Zoho CRM
- Batch update custom objects BatchBatch update custom objects in Zoho CRM
- Batch update standard objects BatchBatch update standard objects in Zoho CRM
- Batch upsert custom objects BatchBatch upsert custom objects in Zoho CRM
- Batch upsert standard objects BatchBatch upsert standard objects in Zoho CRM
- Bulk create custom objectsBulk create custom objects in Zoho CRM
- Bulk create standard objectsBulk create standard objects in Zoho CRM
- Bulk update custom objectsBulk update custom objects in Zoho CRM
- Bulk update standard objectsBulk update standard objects in Zoho CRM
- Bulk upsert custom objectsBulk upsert custom objects in Zoho CRM
- Bulk upsert standard objectsBulk upsert standard objects in Zoho CRM
- Search records using COQL querySearch records using COQL query in Zoho CRM
- Create accountCreate account in Zoho CRM
- Create campaignCreate campaign in Zoho CRM
- Create contactCreate contact in Zoho CRM
- Create invoiceCreate invoice in Zoho CRM
- Create leadCreate lead in Zoho CRM
- Create dealCreate deal in Zoho CRM
- Create vendorCreate vendor in Zoho CRM
- Delete custom objectDelete custom object in Zoho CRM
- Delete standard objectDelete standard object in Zoho CRM
- Get lead by IDGet lead by ID in Zoho CRM
- Get object by IDGet object by ID in Zoho CRM
- Search accounts BatchSearch accounts in Zoho CRM
- Search campaigns BatchSearch campaigns in Zoho CRM
- Search contacts BatchSearch contacts in Zoho CRM
- Search invoiceSearch invoice in Zoho CRM
- Search leads BatchSearch leads in Zoho CRM
- Search custom objectsSearch custom objects in Zoho CRM
- Search standard objectsSearch standard objects in Zoho CRM
- Search deals BatchSearch deals in Zoho CRM
- Search products BatchSearch products in Zoho CRM
- Search vendors BatchSearch vendors in Zoho CRM
- Update accountUpdate account in Zoho CRM
- Update campaignUpdate campaign in Zoho CRM
- Update contactUpdate contact in Zoho CRM
- Update invoiceUpdate invoice in Zoho CRM
- Update leadUpdate lead in Zoho CRM
- Update dealUpdate deal in Zoho CRM
- Update vendorUpdate vendor in Zoho CRM
- Upsert custom objectUpsert custom object in Zoho CRM
- Upsert standard objectUpsert standard object in Zoho CRM
Any other action you can think up
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