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Customize your Zendesk Sunshine and Zoho CRM integration with the following triggers and actions.

Triggers

When this happens…

Zendesk Sunshine
  • New organization
    New organization in Zendesk Sunshine
  • New ticket
    New ticket in Zendesk Sunshine
  • New ticket Real-time
    New ticket in Zendesk Sunshine
  • New user
    New user in Zendesk Sunshine
  • New/updated records Batch
    New/updated records in Zendesk Sunshine
  • New/updated organization
    New/updated organization in Zendesk Sunshine
  • New/updated ticket
    New/updated ticket in Zendesk Sunshine
  • New/updated ticket Real-time
    New/updated ticket in Zendesk Sunshine
  • New/updated user
    New/updated user in Zendesk Sunshine
  • Any other trigger you can think up

  • Show all 9
Zoho CRM
  • New account
    New account in Zoho CRM
  • New call
    New call in Zoho CRM
  • New case
    New case in Zoho CRM
  • New contact
    New contact in Zoho CRM
  • New invoice
    New invoice in Zoho CRM
  • New deal
    New deal in Zoho CRM
  • New vendor
    New vendor in Zoho CRM
  • New or updated account
    New or updated account in Zoho CRM
  • New or updated call
    New or updated call in Zoho CRM
  • New or updated case
    New or updated case in Zoho CRM
  • New or updated contact
    New or updated contact in Zoho CRM
  • New or updated lead
    New or updated lead in Zoho CRM
  • New or updated deal
    New or updated deal in Zoho CRM
  • Any other trigger you can think up

  • Show all 13

Actions

Do this…

Zendesk Sunshine
  • Custom action
    Custom action in Zendesk Sunshine (Custom)
  • Create organization membership
    Create organization membership in Zendesk Sunshine
  • Bulk update tickets
    Bulk update tickets in Zendesk Sunshine
  • Create/update records Batch
    Upsert records in Zendesk Sunshine
  • Solve ticket
    Solve ticket in Zendesk Sunshine
  • Create custom object record
    Create custom object record in Zendesk Sunshine
  • Create organization
    Create organization in Zendesk Sunshine
  • Create relationship record
    Create relationship record in Zendesk Sunshine
  • Create ticket
    Create ticket in Zendesk Sunshine
  • Upload attachment
    Upload attachment to Zendesk Sunshine
  • Create user
    Create user in Zendesk Sunshine
  • Delete custom object record by ID
    Delete custom object record in Zendesk Sunshine
  • Delete relationship record by ID
    Delete relationship record in Zendesk Sunshine
  • Delete ticket
    Delete ticket in Zendesk Sunshine
  • Get custom object record by ID
    Get custom object record in Zendesk Sunshine
  • Get organization details by ID
    Get organization details in Zendesk Sunshine
  • Get organization by external IDs
    Get organizations in Zendesk Sunshine
  • Get relationship record(s)
    Get relationship record(s) in Zendesk Sunshine
  • Get ticket details by ID
    Get ticket details in Zendesk Sunshine
  • Get comments for ticket
    Get comments for a ticket in Zendesk Sunshine
  • Get list of tickets by external IDs
    Get list of tickets by external IDs in Zendesk Sunshine
  • Get user details by ID
    Get user details in Zendesk Sunshine
  • Get list of custom object records by external IDs
    Get custom object records in Zendesk Sunshine
  • List user identities
    Get user identity details in Zendesk Sunshine
  • Search groups
    Search for a group in Zendesk Sunshine
  • Search organization member
    Search for a organization member in Zendesk Sunshine
  • Search organizations
    Search for organizations in Zendesk Sunshine
  • Search tickets
    Search for tickets in Zendesk Sunshine
  • Search users
    Search for users in Zendesk Sunshine
  • Update custom object record
    Update custom object record in Zendesk Sunshine
  • Update organization
    Update organization in Zendesk Sunshine
  • Update ticket
    Update ticket in Zendesk Sunshine
  • Update user
    Update user in Zendesk Sunshine
  • Any other action you can think up

  • Show all 33
Zoho CRM
  • Custom action
    Custom action in Zoho CRM (Custom)
  • Relate a member to campaign
    Relate a member to campaign in Zoho CRM
  • Create account
    Create account in Zoho CRM
  • Create campaign
    Create campaign in Zoho CRM
  • Create contact
    Create contact in Zoho CRM
  • Create invoice
    Create invoice in Zoho CRM
  • Create lead
    Create lead in Zoho CRM
  • Create deal
    Create deal in Zoho CRM
  • Create vendor
    Create vendor in Zoho CRM
  • Get lead by ID
    Get lead by ID in Zoho CRM
  • Search accounts
    Search accounts in Zoho CRM
  • Search campaigns
    Search campaigns in Zoho CRM
  • Search contacts
    Search contacts in Zoho CRM
  • Search invoice
    Search invoice in Zoho CRM
  • Search leads
    Search leads in Zoho CRM
  • Search deals
    Search deals in Zoho CRM
  • Search products
    Search products in Zoho CRM
  • Search vendors
    Search vendors in Zoho CRM
  • Update account
    Update account in Zoho CRM
  • Update campaign
    Update campaign in Zoho CRM
  • Update contact
    Update contact in Zoho CRM
  • Update invoice
    Update invoice in Zoho CRM
  • Update lead
    Update lead in Zoho CRM
  • Update deal
    Update deal in Zoho CRM
  • Update vendor
    Update vendor in Zoho CRM
  • Any other action you can think up

  • Show all 25

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