Do everything in one place

Customize your Box and Zendesk Sunshine integration with the following triggers and actions.

Triggers

When this happens…

Box
  • New CSV file in folder Batch
    New CSV file in Box
  • New event in folder Real-time
    New event in folder
  • New/updated file in folder
    New/updated file in Box
  • New line in CSV file
    New line in CSV file in Box
  • New/updated CSV file in folder Batch
    New/updated CSV file in Box
  • New/updated file metadata in folder
    New/updated file metadata in Box
  • New/updated folder in folder
    New/updated folder in Box
  • New/updated sign event in folder
    New/updated sign event in Box
  • Any other trigger you can think up

Zendesk Sunshine
  • New organization
    New organization in Zendesk Sunshine
  • New ticket
    New ticket in Zendesk Sunshine
  • New ticket Real-time
    New ticket in Zendesk Sunshine
  • New/updated records Batch
    Trigger processes batches of new or updated records
  • New user
    New user in Zendesk Sunshine
  • New/updated organization
    New/updated organization in Zendesk Sunshine
  • New/updated ticket
    New/updated ticket in Zendesk Sunshine
  • New/updated ticket Real-time
    New/updated ticket in Zendesk Sunshine
  • New/updated user
    New/updated user in Zendesk Sunshine
  • Any other trigger you can think up

Actions

Do this…

Box
  • Custom action
    Custom action in Box (Custom)
  • Add comment to file
    Add comment to file in Box
  • Cancel sign request
    Cancel sign request in Box
  • Copy file or folder
    Copy file or folder in Box
  • Create collaboration
    Create collaboration in Box
  • Create file shared link
    Create shared link for file in Box
  • Create folder
    Create folder in Box
  • Create folder shared link
    Create shared link for folder in Box
  • Create file metadata
    Create metadata in a file in Box
  • Create sign request
    Create sign request in Box
  • Delete file or folder
    Delete file or folder in Box
  • Delete file metadata
    Delete metadata in a file in Box
  • Download file
    Download contents from a file in Box
  • Get file download URL
    Get file download URL in Box
  • List folder items Batch
    List files and folders in a specific folder in Box
  • Get file comments Batch
    Get file comments in Box
  • Get file metadata
    Get metadata in a file in Box
  • Get sign request
    Get sign request in Box
  • List sign requests Batch
    List sign requests in Box
  • Rename/move file or folder
    Rename/move file or folder in Box
  • Rename other user’s file or folder
    Rename other user's file in Box
  • Resend sign request
    Resend sign request in Box
  • Search files or folders Batch
    Search files or folders in Box
  • Update CSV file in box
    Update CSV file in Box
  • Update file metadata
    Update metadata in a file in Box
  • Upload file using file contents
    Upload file using file contents to Box
  • Upload file using file URL
    Upload file from public URL to folder
  • Any other action you can think up

Zendesk Sunshine
  • Custom action
    Custom action in Zendesk Sunshine (Custom)
  • Create organization membership
    Create organization membership in Zendesk Sunshine
  • Bulk update tickets
    Bulk update tickets in Zendesk Sunshine
  • Create/update records Batch
    Upsert records in Zendesk Sunshine
  • Solve ticket
    Solve ticket in Zendesk Sunshine
  • Create custom object record
    Create custom object record in Zendesk Sunshine
  • Create organization
    Create organization in Zendesk Sunshine
  • Create relationship record
    Create relationship record in Zendesk Sunshine
  • Create ticket
    Create ticket in Zendesk Sunshine
  • Upload attachment
    Upload attachment to Zendesk Sunshine
  • Create user
    Create user in Zendesk Sunshine
  • Delete custom object record by ID
    Delete custom object record in Zendesk Sunshine
  • Delete relationship record by ID
    Delete relationship record in Zendesk Sunshine
  • Delete ticket
    Delete ticket in Zendesk Sunshine
  • Get custom object record by ID
    Get custom object record in Zendesk Sunshine
  • Get organization details by ID
    Get organization details in Zendesk Sunshine
  • Get organizations by external IDs Batch
    Get organizations in Zendesk Sunshine
  • Get relationship record(s) Batch
    Get relationship record(s) in Zendesk Sunshine
  • Get ticket details by ID
    Get ticket details in Zendesk Sunshine
  • Get comments for ticket Batch
    Get comments for a ticket in Zendesk Sunshine
  • Get list of tickets by external IDs Batch
    Get list of tickets by external IDs in Zendesk Sunshine
  • Get user details by ID
    Get user details in Zendesk Sunshine
  • Get list of custom object records by external IDs Batch
    Get custom object records in Zendesk Sunshine
  • List user identities Batch
    Get user identity details in Zendesk Sunshine
  • Get group by name
    Get group by name group in Zendesk Sunshine
  • Search organization member Batch
    Search for a organization member in Zendesk Sunshine
  • Search organizations Batch
    Search for organizations in Zendesk Sunshine
  • Search tickets Batch
    Search for tickets in Zendesk Sunshine
  • Search users Batch
    Search for users in Zendesk Sunshine
  • Update custom object record
    Update custom object record in Zendesk Sunshine
  • Update organization
    Update organization in Zendesk Sunshine
  • Update ticket
    Update ticket in Zendesk Sunshine
  • Update user
    Update user in Zendesk Sunshine
  • Any other action you can think up

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