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Customize your Alfresco Content Services and Zendesk integration with the following
triggers and actions.
Triggers
When this happens…
Zendesk
- New organizationNew organization in Zendesk
- New ticketNew ticket in Zendesk
- New ticket Real-timeNew ticket in Zendesk
- New/updated records BatchTrigger processes batches of new or updated records
- New userNew user in Zendesk
- New/updated organizationNew/updated organization in Zendesk
- New/updated ticketNew/updated ticket in Zendesk
- New/updated ticket Real-timeNew/updated ticket in Zendesk
- New/updated userNew/updated user in Zendesk
Any other trigger you can think up
Actions
Do this…
Alfresco Content Services
- Copy file / folderCopy file / folder in Alfresco connector
- Create folderCreate folder in Alfresco connector
- Create file / folder commentCreate file / folder comment in Alfresco connector
- Create file / folder shared linksCreate file / folder shared links in Alfresco connector
- Create file / folder tagsCreate file / folder tags in Alfresco connector
- Create zip fileCreate zip file in Alfresco connector
- Delete file / folderDelete file / folder in Alfresco connector
- Delete file / folder commentDelete file / folder comment in Alfresco connector
- Delete file / folder shared linksDelete file / folder shared links in Alfresco connector
- Delete file / folder tagDelete file / folder tag in Alfresco connector
- Download fileDownload file in Alfresco connector
- Get file renditionGet file rendition in Alfresco connector
- Get file renditionsGet file renditions in Alfresco connector
- Get file versionGet file version in Alfresco connector
- Get file versionsGet file versions in Alfresco connector
- Get groupGet group in Alfresco connector
- Get group membersGet group members in Alfresco connector
- Get groupsGet groups in Alfresco connector
- Get file / folderGet file / folder in Alfresco connector
- Get site / folder childrenGet site / folder children in Alfresco connector
- Get file / folder commentsGet file / folder comments in Alfresco connector
- Get file / folder propertiesGet file / folder properties in Alfresco connector
- Get file / folder ratingGet file / folder rating in Alfresco connector
- Get file / folder Alfresco Share URIGet file / folder Alfresco Share URI in Alfresco connector
- Get file / folder shared linkGet file / folder shared link in Alfresco connector
- Get file / folder shared linksGet file / folder shared links in Alfresco connector
- Get file / folder tagsGet file / folder tags in Alfresco connector
- Get repository tagGet repository tag in Alfresco connector
- Get repository tagsGet repository tags in Alfresco connector
- Get siteGet site in Alfresco connector
- Get site groupsGet site groups in Alfresco connector
- Get site membersGet site members in Alfresco connector
- Get sitesGet sites in Alfresco connector
- Get userGet user in Alfresco connector
- Get user groupsGet user groups in Alfresco connector
- Get usersGet users in Alfresco connector
- Get zip fileGet zip file in Alfresco connector
- Move file / folderMove file / folder in Alfresco connector
- Rename file / folderRename file / folder in Alfresco connector
- SearchSearch in Alfresco connector
- Update fileUpdate file in Alfresco connector
- Update file / folder commentUpdate file / folder comment in Alfresco connector
- Update file / folder propertiesUpdate file / folder properties in Alfresco connector
- Upload fileUpload file in Alfresco connector
Any other action you can think up
Zendesk
- Custom actionCustom action in Zendesk (Custom)
- Create organization membershipCreate organization membership in Zendesk
- Bulk update ticketsBulk update tickets in Zendesk
- Create/update records BatchUpsert records in Zendesk
- Solve ticketSolve ticket in Zendesk
- Create custom object recordCreate custom object record in Zendesk
- Create organizationCreate organization in Zendesk
- Create relationship recordCreate relationship record in Zendesk
- Create ticketCreate ticket in Zendesk
- Upload attachmentUpload attachment to Zendesk
- Create userCreate user in Zendesk
- Delete custom object record by IDDelete custom object record in Zendesk
- Delete relationship record by IDDelete relationship record in Zendesk
- Delete ticketDelete ticket in Zendesk
- Get custom object record by IDGet custom object record in Zendesk
- Get organization details by IDGet organization details in Zendesk
- Get organizations by external IDs BatchGet organizations in Zendesk
- Get relationship record(s) BatchGet relationship record(s) in Zendesk
- Get ticket details by IDGet ticket details in Zendesk
- Get comments for ticket BatchGet comments for a ticket in Zendesk
- Get list of tickets by external IDs BatchGet list of tickets by external IDs in Zendesk
- Get user details by IDGet user details in Zendesk
- Get list of custom object records by external IDs BatchGet custom object records in Zendesk
- List user identities BatchGet user identity details in Zendesk
- Get group by nameGet group by name group in Zendesk
- Search organization member BatchSearch for a organization member in Zendesk
- Search organizations BatchSearch for organizations in Zendesk
- Search tickets BatchSearch for tickets in Zendesk
- Search users BatchSearch for users in Zendesk
- Update custom object recordUpdate custom object record in Zendesk
- Update organizationUpdate organization in Zendesk
- Update ticketUpdate ticket in Zendesk
- Update userUpdate user in Zendesk
Any other action you can think up
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