Talkdesk and TSheets integrations and automations

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Customize your Talkdesk and TSheets integration with the following triggers and actions.

Triggers

When this happens…

Talkdesk
  • New Contact is Created Real-time
    New Contact is Created in Talkdesk
  • Inbound Call reaches Contact Center Real-time
    An Inbound Call Reaches Contact Center
  • OutBound Call Ends Real-time
    OutBound Call Ends in Talkdesk

    • Any other trigger you can think up

TSheets
  • New job
    New job in TSheets
  • New timesheet
    New timesheet in TSheets
  • New user
    New user in TSheets
  • New/updated timesheet
    New or updated timesheet in TSheets

    • Any other trigger you can think up

Actions

Do this…

Talkdesk
  • Custom action
    Custom action in Talkdesk Connector (Custom)
  • Create Callback
    Create Callback in Talkdesk
  • Create subscription
    Create subscription in Talkdesk
  • Create User
    Create a new user in Talkdesk
  • Download report
    Download report in Talkdesk
  • Get Contact by ID
    Get Contact by ID in Talkdesk
  • Get subscription
    Get subscription in Talkdesk
  • Get user by email
    Get User by email in Talkdesk
  • List queries
    List queries in Talkdesk
  • Update subscription
    Update subscription in Talkdesk

    • Any other action you can think up

TSheets
  • Custom action
    Custom action in TSheets (Custom)
  • Create timesheet
    Create timesheet in TSheets
  • Create user
    Create user in TSheets
  • Delete timesheet
    Delete timesheet in TSheets
  • Edit timesheet
    Edit timesheet in TSheets
  • Edit user
    Edit user in TSheets
  • Get jobcode details by ID
    Get jobcode details from TSheets
  • Get payroll report Batch
    Get payroll report from TSheets
  • Get user details by ID/employee number
    Get user details from TSheets

    • Any other action you can think up

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