Talkdesk and Zoho Desk integrations and automations

Seamlessly connect Talkdesk and Zoho Desk. Automate workflows, and boost efficiency with Workato.

Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

Market leaders run on Workato

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Build Powerful Workflows, fast

Triggers

When this happens…

Talkdesk
  • New Contact is Created Real-time
    New Contact is Created in Talkdesk
  • Inbound Call reaches Contact Center Real-time
    An Inbound Call Reaches Contact Center
  • OutBound Call Ends Real-time
    OutBound Call Ends in Talkdesk

    • Any other trigger you can think up

Zoho Desk
  • New event Real-time
    New object event in Zoho Desk
  • New/updated record
    New/update object event in Zoho Desk
  • New/updated record Batch
    New/update object event in Zoho Desk

    • Any other trigger you can think up

Actions

Do this…

Talkdesk
  • Custom action
    Custom action in Talkdesk Connector (Custom)
  • Create Callback
    Create Callback in Talkdesk
  • Create subscription
    Create subscription in Talkdesk
  • Create User
    Create a new user in Talkdesk
  • Download report
    Download report in Talkdesk
  • Get Contact by ID
    Get Contact by ID in Talkdesk
  • Get subscription
    Get subscription in Talkdesk
  • Get user by email
    Get User by email in Talkdesk
  • List queries
    List queries in Talkdesk
  • Update subscription
    Update subscription in Talkdesk

    • Any other action you can think up

Zoho Desk
  • Add comment
    Add object comment in Zoho Desk
  • Close tickets
    Close multiple tickets in Zoho Desk
  • Create record
    Create record in Zoho Desk
  • Custom action
    Custom action in Zoho Desk
  • Delete record(s)
    Delete record(s) in Zoho Desk
  • Get record details by ID
    Get record details in Zoho Desk
  • List records
    List records in Zoho Desk
  • Mark/unmark object as spam
    Mark object as spam in Zoho Desk
  • Search records
    Search records in Zoho Desk
  • Update record
    Update record in Zoho Desk

    • Any other action you can think up

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