Talkdesk and Thriva integration | Workato

Build Powerful Workflows, fast

Talkdesk

New Contact is Created Real-time
New Contact is Created in Talkdesk
Inbound Call reaches Contact Center Real-time
An Inbound Call Reaches Contact Center
OutBound Call Ends Real-time
OutBound Call Ends in Talkdesk

Any other trigger you can think up

Talkdesk

Any other action you can think up

Thriva

Custom action
Custom action in (Custom)
Acknowledge an escalation
This endpoint is used to acknowledge that you have received an escalation for a Result Set. You will need the Escalation ID. It is very important that you only acknowledge an Escalation once the result set has been manually acknowledged by a member of your team.
Create an Order
Create an Order
Fetch a Test
Fetch a Test by ID
Fetch an Order
Fetch an Order by ID
Fetch a Fulfillment Order
Fetch a Fulfillment Order by it's ID
Fetch Orders
Lists all of your orders
Fetch a Result
Fetch Result By ID
Fetch Results
Lists all of your results
Fetch a Test for an Order
Fetch a Test for an Order
Biomarker API
Fetch Test in Zuora
Fetch Tests
Lists all of your tests

Any other action you can think up