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Customize your RingCentral and SuccessFactors integration with the following
triggers and actions.
Triggers
When this happens…
RingCentral
- Call endedCall ended in RingCentral
- New callNew call in RingCentral
- New call recordingNew call recording in RingCentral
- New company level callNew company level call in Ringcentral
- New event trigger Real-timeNew event in RingCentral
- New smsNew SMS in RingCentral
Any other trigger you can think up
SuccessFactors
- New/updated compound employeeNew or updated compound employee in SuccessFactors
Any other trigger you can think up
Actions
Do this…
RingCentral
- Custom actionCustom action in RingCentral (Custom)
- Ring outMake RingOut call in RingCentral
- Send pager messageSend pager message in Ringcentral
- Send smsSend sms in Ringcentral
Any other action you can think up
SuccessFactors
- Query compound employeeQuery compound employee in SuccessFactors
- Query compound employee by session IDQuery compound employee by session ID in SuccessFactors
Any other action you can think up
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