SmartCOMM and Talkdesk integrations and automations

Seamlessly connect SmartCOMM and Talkdesk. Automate workflows, and boost efficiency with Workato.

Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

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Build Powerful Workflows, fast

Triggers

When this happens…

SmartCOMM
  • Job
    Creates a single triggers when a job is created in SmartCOMM.

    • Any other trigger you can think up

Talkdesk
  • New Contact is Created Real-time
    New Contact is Created in Talkdesk
  • Inbound Call reaches Contact Center Real-time
    An Inbound Call Reaches Contact Center
  • OutBound Call Ends Real-time
    OutBound Call Ends in Talkdesk

    • Any other trigger you can think up

Actions

Do this…

SmartCOMM
  • Create Bundle
    Creates a bundle by closing the specified spool.
  • Generate Document
    Generates a document using specified data and template.
  • Get Bundle Details
    Retrieves a bundle's details and optionally any associated bins.
  • Get Job Detail
    Returns the details of a job.
  • Get Spool Details
    Retrieves details for a specific spool.
  • List Bundles
    Retrieves a list of bundles from a specified spool.
  • List Jobs
    Returns the jobs in the system matching specified criteria.
  • List Spools
    Retrieves a list of spools with sorting and pagination.
  • Submit Job
    Submits a job for processing.

    • Any other action you can think up

Talkdesk
  • Custom action
    Custom action in Talkdesk Connector (Custom)
  • Create Callback
    Create Callback in Talkdesk
  • Create subscription
    Create subscription in Talkdesk
  • Create User
    Create a new user in Talkdesk
  • Download report
    Download report in Talkdesk
  • Get Contact by ID
    Get Contact by ID in Talkdesk
  • Get subscription
    Get subscription in Talkdesk
  • Get user by email
    Get User by email in Talkdesk
  • List queries
    List queries in Talkdesk
  • Update subscription
    Update subscription in Talkdesk

    • Any other action you can think up

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