Slack integrations and automations

Why you should automate with Slack

process orders quickly
  • process orders quickly
  • handle approvals easily
  • get answers quickly
  • quickly respond to leads

  • Why these integrations and automations matter:

    Processing orders is crucial for your business and for customer satisfaction. After all, a long order processing time can lead to frustrated customers and can also cost you time in the form of extensive customer service. That’s where the intelligent Deal Desk Bot for Slack can help (customers that use Deal Desk Bot often see a 12x improvement in their order processing times!).

  • Significantly improve overall order booking and processing times

    Deal Desk Bot provides all of the relevant information so that you can make a decision and take action right from Slack. Furthermore, once a deal is booked, you can provision customers right away and start their onboarding process automatically.

  • Enable a seamless order to cash automation

    Integrate Deal Desk Bot with your CPQ, CRM, and ERP so that you can receive requests and actions from Salesforce, NetSuite, Hubspot, and more. You’ll also be able to approve requests and complete actions without leaving Slack.

Do everything in one place

Customize your Slack integration with the following triggers and actions.

Triggers

When this happens…

Slack
  • Button click Real-time
    New button click in Slack
  • New event Real-time
    New event in Slack

    • Any other trigger you can think up

Actions

Do this…

Slack
  • Custom action
    Custom action in Slack (Custom)
  • Archive conversation
    Archive conversation in Slack
  • Create conversation (channels and groups)
    Create conversation in Slack
  • Get user by email
    Get user info by email
  • Invite users to conversation
    Invite users to conversation in Slack
  • Respond to button click
    Respond to button click in Slack
  • Post message
    Post message in Slack
  • Set conversation purpose
    Set conversation purpose in Slack
  • Set conversation topic
    Set conversation topic in Slack
  • Unarchive conversation
    Unarchive conversation in Slack

    • Any other action you can think up

Let us tailor your Slack integrations

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  • mgm
  • adobe
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  • slack

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Related Solutions & Content

About Slack Integrations

Communication is integral to any business. Real-time communication works even better in today’s virtual landscape. Slack provides a platform for instant, organized communication perfect for big and small businesses.

Teams can collaborate independently or with other departments through Slack. It doesn’t stop there: Your company can work with teams at other companies just as easily. Slack lets you collaborate with anyone at any time. You can communicate and collaborate through text, audio, and video channels to get more work done faster.

Slack is useful for every business and it offers tons of features. But Slack is more than a communication platform. You can also integrate Slack with the apps your team already uses so that you can work directly on the platform.

How you can integrate Slack

  • Sharing files and giving context that isn’t found in file browsers.
  • Controlling access to data and conversations with personal encryption keys.
  • Keeping work and conversations organized through designated channels.
  • Documentation

    Learn more about automating workflows across all apps through Slack.

    Learn more about automating workflows across all apps through Slack.
  • Blog Article

    5 Slack Integrations for effective team collaboration.

    5 Slack Integrations for effective team collaboration.
  • Documentation

    The Slack Connector.

    The Slack Connector.
  • Blog Article

    Learn more about lead management in Slack with Lead Bot.

    Learn more about lead management in Slack with Lead Bot.
  • Solution

    Workbot for Slack.

    Workbot for Slack.
  • Blog Article

    A guide to Slack Workflows and tools that enable them.

    A guide to Slack Workflows and tools that enable them.
  • Blog Article

    How Slackbot can make your lead tracking process more transparent.

    How Slackbot can make your lead tracking process more transparent.

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