ServiceNow and Sugar CRM integrations and automations

Seamlessly connect ServiceNow and Sugar CRM. Automate workflows, and boost efficiency with Workato.

Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

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Build Powerful Workflows, fast

Triggers

When this happens…

Sugar CRM
  • New record
    New record in SugarCRM
  • New/updated record
    New/updated record in SugarCRM

    • Any other trigger you can think up

Actions

Do this…

ServiceNow
  • Custom action
    Custom action in ServiceNow (Custom) (Custom)
  • Add relation to configuration item
    Add relation to configuration item in ServiceNow
  • Create configuration item
    Create configuration item in ServiceNow
  • Delete configuration item relation
    Delete configuration item relation in ServiceNow
  • Get configuration item
    Get configuration item in ServiceNow
  • List tables
    List tables in ServiceNow
  • Search configuration items
    Search configuration items in ServiceNow
  • Search table records
    Search table records in ServiceNow
  • Update configuration item
    Update configuration item in ServiceNow

    • Any other action you can think up

Sugar CRM
  • Bulk action
    Run multiple queries, e.g. creating a record and retrieving a record in SugarCRM
  • Create record
    Create record in SugarCRM
  • Custom action
    Custom action in SugarCRM
  • Delete record
    Delete record in SugarCRM
  • Get record details by ID
    Get details of specific record in SugarCRM
  • Get record details by sync key (external ID)
    Get details of specific record in SugarCRM
  • Get record by email address
    Get records by email address in SugarCRM
  • Search records
    Search records in SugarCRM
  • Update record
    Update record in SugarCRM
  • Upload file
    Upload a file in SugarCRM
  • Upsert record
    Upsert record in SugarCRM

    • Any other action you can think up

One platform

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