Do everything in one place
Customize your ServiceNow and Workforce integration with the following
triggers and actions.
Triggers
When this happens…
ServiceNow
- New recordNew record in a table in ServiceNow
- New record Real-timeNew record in a table in ServiceNow
- New record BatchNew record in a table in ServiceNow
- New/updated record BatchNew/updated record in a table in ServiceNow
- Export new recordsExport new records in a table in ServiceNow
- Export new/updated recordsExport new/updated records in a table in ServiceNow
- Scheduled record search BatchScheduled record search using query in ServiceNow
- New/updated recordNew/updated record in a table in ServiceNow
- New/updated record Real-timeNew/updated record in a table in ServiceNow
Any other trigger you can think up
Actions
Do this…
ServiceNow
- Custom actionCustom action in ServiceNow (Custom)
- Create recordCreate record in a table in ServiceNow
- Create record using a templateCreate record in a table using a template in ServiceNow
- Get attachment contentsGet attachment contents in ServiceNow
- Get object schemaGet object schema from ServiceNow
- Search records BatchSearch for records in a table in ServiceNow
- Search records using query BatchSearch for records using query in a table in ServiceNow
- Update recordUpdate record in a table in ServiceNow
- Update record using a templateUpdate record in a table using a template in ServiceNow
- Upload attachmentUpload attachment in ServiceNow
Any other action you can think up
Workforce
- Approves the time-off requestApproves the time-off request in Workforce
- Changes a time-off request statusChanges a time-off request status in Workforce
- Get leave balance by employeeGet leave balance by employee in Workforce
- Get periods by employeeGet periods by employee in Workforce
- Gets details for a time off requestGets details for a time off request in Workforce
- Get versionGet version in Workforce
- Rejects the time-off requestRejects the time-off request in Workforce
- Submits a time off requestSubmits a time off request in Workforce
- Validate tokenValidate token in Workforce
Any other action you can think up
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