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Customize your SafetyCulture and Talkdesk integration with the following
triggers and actions.
Triggers
When this happens…
SafetyCulture
- Action events Real-timeTrigger for Action events
- Inspection events (Deprecated) Real-timeTrigger for Inspection events (Deprecated)
- Inspection events Real-timeTrigger for Inspection events
- Issue events Real-timeTrigger for Issue events
- Media events Real-timeTrigger for Media events
Any other trigger you can think up
Talkdesk
- New Contact is Created Real-timeNew Contact is Created in Talkdesk
- Inbound Call reaches Contact Center Real-timeAn Inbound Call Reaches Contact Center
- OutBound Call Ends Real-timeOutBound Call Ends in Talkdesk
Any other trigger you can think up
Actions
Do this…
SafetyCulture
- ActionsInteract with Actions in SafetyCulture
- AssetsInteract with Assets in SafetyCulture
- CredentialsInteract with Credentials in SafetyCulture
- Data FeedsInteract with Data Feeds in SafetyCulture
- Directory (Sites)Interact with Directory (Sites) in SafetyCulture
- Heads UpInteract with Heads Up in SafetyCulture
- InspectionsInteract with Inspections in SafetyCulture
- IntegrationsInteract with Integrations in SafetyCulture
- IssuesInteract with Issues in SafetyCulture
- MediaInteract with Media in SafetyCulture
- Response SetsInteract with Response Sets in SafetyCulture
- SchedulesInteract with Schedules in SafetyCulture
- SensorsInteract with Sensors in SafetyCulture
- TemplatesInteract with Templates in SafetyCulture
- Users & GroupsInteract with Users & Groups in SafetyCulture
- Custom ActionCustom action in SafetyCulture
Any other action you can think up
Talkdesk
- Custom actionCustom action in Talkdesk Connector (Custom)
- Create CallbackCreate Callback in Talkdesk
- Create subscriptionCreate subscription in Talkdesk
- Create UserCreate a new user in Talkdesk
- Download reportDownload report in Talkdesk
- Get Contact by IDGet Contact by ID in Talkdesk
- Get subscriptionGet subscription in Talkdesk
- Get user by emailGet User by email in Talkdesk
- List queriesList queries in Talkdesk
- Update subscriptionUpdate subscription in Talkdesk
Any other action you can think up
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