Raiser's Edge NXT and Zendesk Sunshine integrations and automations

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Customize your Raiser's Edge NXT and Zendesk Sunshine integration with the following triggers and actions.

Triggers

When this happens…

Raiser's Edge NXT
  • New address
    New address in Raiser's Edge NXT
  • New appeal
    New appeal in Raiser's Edge NXT
  • New campaign
    New campaign in Raiser's Edge NXT
  • New constituent
    New constituent in Raiser's Edge NXT
  • New email
    New email in Raiser's Edge NXT
  • New fund
    New fund in Raiser's Edge NXT
  • New gift
    New gift in Raiser's Edge NXT
  • New online presence
    New online presence in Raiser's Edge NXT
  • New or updated address
    New or updated address in Raiser's Edge NXT
  • New or updated appeal
    New or updated appeal in Raiser's Edge NXT
  • New or updated campaign
    New or updated campaign in Raiser's Edge NXT
  • New or updated constituent
    New or Updated constituent in Raiser's Edge NXT
  • New or updated fund
    New or updated fund in Raiser's Edge NXT
  • New or updated gift
    New or updated gift in Raiser's Edge NXT
  • New phone
    New phone in Raiser's Edge NXT

    • Any other trigger you can think up

Zendesk Sunshine
  • New organization
    New organization in Zendesk Sunshine
  • New ticket
    New ticket in Zendesk Sunshine
  • New ticket Real-time
    New ticket in Zendesk Sunshine
  • New/updated records Batch
    Trigger processes batches of new or updated records
  • New user
    New user in Zendesk Sunshine
  • New/updated organization
    New/updated organization in Zendesk Sunshine
  • New/updated ticket
    New/updated ticket in Zendesk Sunshine
  • New/updated ticket Real-time
    New/updated ticket in Zendesk Sunshine
  • New/updated user
    New/updated user in Zendesk Sunshine

    • Any other trigger you can think up

Actions

Do this…

Raiser's Edge NXT
  • Custom action
    Custom action in Raiser's Edge NXT (Custom)
  • Add custom field to constituent
    Add new custom field to constituent in Raiser's Edge NXT
  • Create address
    Create address in Raiser's Edge NXT
  • Create communication preferences
    Create communication preferences in Raiser's Edge NXT
  • Create constituent
    Create constituent in Raiser's Edge NXT
  • Create constituent code
    Create constituent code in Raiser's Edge NXT
  • Create email
    Create email in Raiser's Edge NXT
  • Create online presence
    Create online presence in Raiser's Edge NXT
  • Create phone
    Create phone in Raiser's Edge NXT
  • Delete address
    Delete address in Raiser's Edge NXT
  • Delete email
    Delete email in Raiser's Edge NXT
  • Delete online presence
    Delete online presence in Raiser's Edge NXT
  • Delete phone
    Delete phone in Raiser's Edge NXT
  • Get addresses Batch
    Get address(es) by constituent ID in Raiser's Edge NXT
  • Get appeal details
    Get appeal details in Raiser's Edge NXT
  • Get campaign details
    Get campaign details in Raiser's Edge NXT
  • Get constituent details
    Get constituent details in Raiser's Edge NXT
  • Get custom fields by appeal ID Batch
    Get custom fields by appeal ID in Raiser's Edge NXT
  • Get custom fields by campaign ID Batch
    Get custom fields by campaign ID in Raiser's Edge NXT
  • Get custom fields by constituent ID Batch
    Get custom field by constituent ID in Raiser's Edge NXT
  • Get custom fields by fund ID Batch
    Get custom fields by fund ID in Raiser's Edge NXT
  • Get custom fields by gift ID Batch
    Get custom fields by gift ID in Raiser's Edge NXT
  • Get email addresses Batch
    Get email address(es) by constituent ID in Raiser's Edge NXT
  • Get fund details
    Get fund details in Raiser's Edge NXT
  • Get gift details
    Get gift details in Raiser's Edge NXT
  • Get phones Batch
    Get phone(s) by constituent ID in Raiser's Edge NXT
  • Search constituent Batch
    Search constituent in Raiser's Edge NXT
  • Search constituent code Batch
    Search constituent code in Raiser's Edge NXT
  • Search online presence Batch
    Search online presence in Raiser's Edge NXT
  • Update address
    Update address in Raiser's Edge NXT
  • Update communication preferences
    Update communication preferences in Raiser's Edge NXT
  • Update constituent
    Update constituent in Raiser's Edge NXT
  • Update constituent code
    Update constituent code in Raiser's Edge NXT
  • Update custom field in constituent
    Update custom field in Raiser's Edge NXT
  • Update email
    Update email in Raiser's Edge NXT
  • Update online presence
    Update online presence in Raiser's Edge NXT
  • Update phone
    Update phone in Raiser's Edge NXT

    • Any other action you can think up

Zendesk Sunshine
  • Custom action
    Custom action in Zendesk Sunshine (Custom)
  • Create organization membership
    Create organization membership in Zendesk Sunshine
  • Bulk update tickets
    Bulk update tickets in Zendesk Sunshine
  • Create/update records Batch
    Upsert records in Zendesk Sunshine
  • Solve ticket
    Solve ticket in Zendesk Sunshine
  • Create custom object record
    Create custom object record in Zendesk Sunshine
  • Create organization
    Create organization in Zendesk Sunshine
  • Create relationship record
    Create relationship record in Zendesk Sunshine
  • Create ticket
    Create ticket in Zendesk Sunshine
  • Upload attachment
    Upload attachment to Zendesk Sunshine
  • Create user
    Create user in Zendesk Sunshine
  • Delete custom object record by ID
    Delete custom object record in Zendesk Sunshine
  • Delete relationship record by ID
    Delete relationship record in Zendesk Sunshine
  • Delete ticket
    Delete ticket in Zendesk Sunshine
  • Get custom object record by ID
    Get custom object record in Zendesk Sunshine
  • Get organization details by ID
    Get organization details in Zendesk Sunshine
  • Get organizations by external IDs Batch
    Get organizations in Zendesk Sunshine
  • Get relationship record(s) Batch
    Get relationship record(s) in Zendesk Sunshine
  • Get ticket details by ID
    Get ticket details in Zendesk Sunshine
  • Get comments for ticket Batch
    Get comments for a ticket in Zendesk Sunshine
  • Get list of tickets by external IDs Batch
    Get list of tickets by external IDs in Zendesk Sunshine
  • Get user details by ID
    Get user details in Zendesk Sunshine
  • Get list of custom object records by external IDs Batch
    Get custom object records in Zendesk Sunshine
  • List user identities Batch
    Get user identity details in Zendesk Sunshine
  • Get group by name
    Get group by name group in Zendesk Sunshine
  • Search organization member Batch
    Search for a organization member in Zendesk Sunshine
  • Search organizations Batch
    Search for organizations in Zendesk Sunshine
  • Search tickets Batch
    Search for tickets in Zendesk Sunshine
  • Search users Batch
    Search for users in Zendesk Sunshine
  • Update custom object record
    Update custom object record in Zendesk Sunshine
  • Update organization
    Update organization in Zendesk Sunshine
  • Update ticket
    Update ticket in Zendesk Sunshine
  • Update user
    Update user in Zendesk Sunshine

    • Any other action you can think up

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