Pagerduty and Talkdesk integrations and automations

Seamlessly connect Pagerduty and Talkdesk. Automate workflows, and boost efficiency with Workato.

Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

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Build Powerful Workflows, fast

Triggers

When this happens…

Pagerduty
  • New incident
    New incident in PagerDuty
  • New notification
    New notification in PagerDuty

    • Any other trigger you can think up

Talkdesk
  • New Contact is Created Real-time
    New Contact is Created in Talkdesk
  • Inbound Call reaches Contact Center Real-time
    An Inbound Call Reaches Contact Center
  • OutBound Call Ends Real-time
    OutBound Call Ends in Talkdesk

    • Any other trigger you can think up

Actions

Do this…

Pagerduty
  • Custom action
    Custom action in Pagerduty (Custom)
  • Add note to incident
    Add note to incident in PagerDuty
  • Get incident by ID
    Get incident by ID in PagerDuty
  • List log entries Batch
    List log entries in PagerDuty
  • Search incident Batch
    Search incident in PagerDuty
  • Send an event
    Send event in PagerDuty
  • Update incident
    Update incident in PagerDuty

    • Any other action you can think up

Talkdesk
  • Custom action
    Custom action in Talkdesk Connector (Custom)
  • Create Callback
    Create Callback in Talkdesk
  • Create subscription
    Create subscription in Talkdesk
  • Create User
    Create a new user in Talkdesk
  • Download report
    Download report in Talkdesk
  • Get Contact by ID
    Get Contact by ID in Talkdesk
  • Get subscription
    Get subscription in Talkdesk
  • Get user by email
    Get User by email in Talkdesk
  • List queries
    List queries in Talkdesk
  • Update subscription
    Update subscription in Talkdesk

    • Any other action you can think up

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