Me Learning and Talkdesk integration | Workato

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Talkdesk

New Contact is Created Real-time
New Contact is Created in Talkdesk
Inbound Call reaches Contact Center Real-time
An Inbound Call Reaches Contact Center
OutBound Call Ends Real-time
OutBound Call Ends in Talkdesk

Any other trigger you can think up

Me Learning

Assign Group to a User
Assigns defined user to user group.
Create Organisation Units
Creates a new organisational unit. To create a top-level unit, leave the 'parentld' field empty.
Create User Groups
Creates a new user group.
Delete User Group by ID
Deletes a user group.
Delete a Organisation Unit
Delete the specified organisational unit along with all its child units.
Get User Group by ID
Retrieves details of a user group.
Get Custom Fields
Lists all custom fields in the workspace.
Get a Organisation Unit
Returns the specified organisational unit along with all its child units.
Get Organisation Units
Returns the complete structure of organisational units within a workspace.
get User Groups
get user groups.
Get Users
Returns the list of users within a workspace.
Change Parent of a Organisation Unit
Moves an organisational unit to a new parent unit..
Remove User from a Group
Removes user from the group.
Update a User Group
Updates the name of a selected existing User Group.
Update a Organisation Unit
Updates the name of a selected existing organisational unit.

Any other action you can think up

Talkdesk

Any other action you can think up