JupiterOne Data Ingestion and Zendesk integrations and automations

Seamlessly connect JupiterOne Data Ingestion and Zendesk. Automate workflows, and boost efficiency with Workato.

Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

Market leaders run on Workato

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Build Powerful Workflows, fast

Triggers

When this happens…

Zendesk
  • New organization
    New organization in Zendesk
  • New ticket
    New ticket in Zendesk
  • New ticket Real-time
    New ticket in Zendesk
  • New/updated records Batch
    Trigger processes batches of new or updated records
  • New user
    New user in Zendesk
  • New/updated organization
    New/updated organization in Zendesk
  • New/updated ticket
    New/updated ticket in Zendesk
  • New/updated ticket Real-time
    New/updated ticket in Zendesk
  • New/updated user
    New/updated user in Zendesk

    • Any other trigger you can think up

Actions

Do this…

JupiterOne Data Ingestion
  • Abort Sync Job
    Aborts an active sync job, discarding all uploaded data. Use this to cancel a job that should not be finalized.
  • Bulk Delete Entities
    Sends a bulk delete request for entities within an active sync job. Provide an array of objects containing entity _id values to delete.
  • Create Integration Instance
    Creates a new custom integration instance for use with the Sync API. Returns the instance ID needed for starting sync jobs.
  • Finalize Sync Job
    Finalizes a sync job, triggering the JupiterOne backend to process and apply all uploaded entities and relationships to the graph. Call this after all upload actions are complete.
  • Start Sync Job
    Starts a new synchronization job. Use source "integration-external" with an integration instance ID (scope is derived from the instance). Use source "api" with an explicit scope value (no integration instance). Returns the job ID needed for uploading data and finalizing.
  • Upload Combined Batch
    Uploads a batch of entities and/or relationships to an active sync job in a single API call. At least one of entities or relationships must be provided.
  • Upload Entities Batch
    Uploads a batch of entities to an active sync job. Recommended batch size: 250-500 entities per call. Each entity requires _key, _type, _class, and displayName at minimum.
  • Upload Relationships Batch
    Uploads a batch of relationships to an active sync job. Recommended batch size: 250-500 per call. IMPORTANT: Only works with DIFF sync mode, not PATCH. Each relationship requires _key, _type, _class, _fromEntityKey, and _toEntityKey.

    • Any other action you can think up

Zendesk
  • Custom action
    Custom action in Zendesk (Custom)
  • Create organization membership
    Create organization membership in Zendesk
  • Bulk update tickets
    Bulk update tickets in Zendesk
  • Create/update records Batch
    Upsert records in Zendesk
  • Solve ticket
    Solve ticket in Zendesk
  • Create custom object record
    Create custom object record in Zendesk
  • Create organization
    Create organization in Zendesk
  • Create ticket
    Create ticket in Zendesk
  • Upload attachment
    Upload attachment to Zendesk
  • Create user
    Create user in Zendesk
  • Delete custom object record by ID
    Delete custom object record in Zendesk
  • Delete ticket
    Delete ticket in Zendesk
  • Get custom object record by ID
    Get custom object record in Zendesk
  • Get organization details by ID
    Get organization details in Zendesk
  • Get organizations by external IDs Batch
    Get organizations in Zendesk
  • Get ticket details by ID
    Get ticket details in Zendesk
  • Get comments for ticket Batch
    Get comments for a ticket in Zendesk
  • Get list of tickets by external IDs Batch
    Get list of tickets by external IDs in Zendesk
  • Get user details by ID
    Get user details in Zendesk
  • Get list of custom object records by external IDs Batch
    Get custom object records in Zendesk
  • List user identities Batch
    Get user identity details in Zendesk
  • Get group by name
    Get group by name group in Zendesk
  • Search organization member Batch
    Search for a organization member in Zendesk
  • Search organizations Batch
    Search for organizations in Zendesk
  • Search tickets Batch
    Search for tickets in Zendesk
  • Search users Batch
    Search for users in Zendesk
  • Update custom object record
    Update custom object record in Zendesk
  • Update organization
    Update organization in Zendesk
  • Update ticket
    Update ticket in Zendesk
  • Update user
    Update user in Zendesk

    • Any other action you can think up

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