JIRA Service Desk and SmartTicket integrations and automations

Seamlessly connect JIRA Service Desk and SmartTicket. Automate workflows, and boost efficiency with Workato.

Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

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Build Powerful Workflows, fast

Triggers

When this happens…

JIRA Service Desk
  • New customer request
    New customer request in Jira Service Desk

    • Any other trigger you can think up

Actions

Do this…

JIRA Service Desk
  • Custom action
    Custom action in JIRA Service Desk (Custom)
  • Create comment
    Create comment for issue in Jira Service Desk
  • Create customer
    Create customer in Jira Service Desk
  • Create customer request
    Create customer request in Jira Service Desk
  • Get comment by ID
    Get comment by ID in Jira Service Desk
  • Get issue in queue Batch
    Get issues in queue in Jira Service Desk
  • Get queues Batch
    Get queues in Jira Service Desk
  • List comments Batch
    Search comment in Jira Service Desk

    • Any other action you can think up

SmartTicket
  • Create barcode wallet
    Calls GET /api/customer/create_barcode_wallet.
  • Get customer token
    Calls POST /api/customer/token for a customer ID.
  • Query customers
    Queries customers by customer details and paging.
  • Query events
    Queries events using POST /api/event/.
  • Query memberships
    Queries memberships using GET /api/membership/ with a JSON payload.
  • Query purchases
    Queries purchases using GET /api/purchase/ with a JSON payload.
  • Query tickets
    Queries tickets using POST /api/ticket/query.
  • Query vouchers
    Queries vouchers using GET /api/voucher/ with a JSON payload.
  • Register customer
    Registers a customer using POST /api/customer/register.

    • Any other action you can think up

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