JIRA Service Desk and JupiterOne Data Ingestion integrations and automations

Seamlessly connect JIRA Service Desk and JupiterOne Data Ingestion. Automate workflows, and boost efficiency with Workato.

Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

Market leaders run on Workato

  • monday.svg
  • box.svg
  • hp-2.svg
  • atlassian.svg
  • cisco.png

Build Powerful Workflows, fast

Triggers

When this happens…

JIRA Service Desk
  • New customer request
    New customer request in Jira Service Desk

    • Any other trigger you can think up

Actions

Do this…

JIRA Service Desk
  • Custom action
    Custom action in JIRA Service Desk (Custom)
  • Create comment
    Create comment for issue in Jira Service Desk
  • Create customer
    Create customer in Jira Service Desk
  • Create customer request
    Create customer request in Jira Service Desk
  • Get comment by ID
    Get comment by ID in Jira Service Desk
  • Get issue in queue Batch
    Get issues in queue in Jira Service Desk
  • Get queues Batch
    Get queues in Jira Service Desk
  • List comments Batch
    Search comment in Jira Service Desk

    • Any other action you can think up

JupiterOne Data Ingestion
  • Abort Sync Job
    Aborts an active sync job, discarding all uploaded data. Use this to cancel a job that should not be finalized.
  • Bulk Delete Entities
    Sends a bulk delete request for entities within an active sync job. Provide an array of objects containing entity _id values to delete.
  • Create Integration Instance
    Creates a new custom integration instance for use with the Sync API. Returns the instance ID needed for starting sync jobs.
  • Finalize Sync Job
    Finalizes a sync job, triggering the JupiterOne backend to process and apply all uploaded entities and relationships to the graph. Call this after all upload actions are complete.
  • Start Sync Job
    Starts a new synchronization job. Use source "integration-external" with an integration instance ID (scope is derived from the instance). Use source "api" with an explicit scope value (no integration instance). Returns the job ID needed for uploading data and finalizing.
  • Upload Combined Batch
    Uploads a batch of entities and/or relationships to an active sync job in a single API call. At least one of entities or relationships must be provided.
  • Upload Entities Batch
    Uploads a batch of entities to an active sync job. Recommended batch size: 250-500 entities per call. Each entity requires _key, _type, _class, and displayName at minimum.
  • Upload Relationships Batch
    Uploads a batch of relationships to an active sync job. Recommended batch size: 250-500 per call. IMPORTANT: Only works with DIFF sync mode, not PATCH. Each relationship requires _key, _type, _class, _fromEntityKey, and _toEntityKey.

    • Any other action you can think up

One platform

  • Power
  • Agility
  • Speed
  • Innovation