Intercom and Zoho Desk integrations and automations

Seamlessly connect Intercom and Zoho Desk. Automate workflows, and boost efficiency with Workato.

Ratings

4.9

Peer Insights™

100%

Customer Recommendation

Total

100+

active users

Avg

2 min

to connect

Custom connections

Available

via HTTP connector

Market leaders run on Workato

  • monday.svg
  • box.svg
  • hp-2.svg
  • atlassian.svg
  • cisco.png

Build powerful workflows, fast

Triggers

When this happens…

Intercom
  • New company Real-time
    New company in Intercom
  • New contact
    New contact in Intercom
  • New conversation
    New conversation in Intercom
  • New user
    New user in Intercom
  • Updated contact
    Updated contact in Intercom
  • Updated conversation
    Updated conversation in Intercom
  • Updated user
    Updated user in Intercom

    • Any other trigger you can think up

Zoho Desk
  • New event Real-time
    New object event in Zoho Desk
  • New/updated record
    New/update object event in Zoho Desk
  • New/updated record Batch
    New/update object event in Zoho Desk

    • Any other trigger you can think up

Actions

Do this…

Intercom
  • Custom action
    Custom action in Intercom (Custom)
  • Add conversation note
    Add conversation note in Intercom
  • Archive users Batch
    Archive users in Intercom
  • Get conversation by ID
    Get conversation by ID in Intercom
  • Reply to conversation as user
    Reply to a conversation in Intercom
  • Search conversations by user Batch
    Search conversations by user in Intercom
  • Search notes by user Batch
    Search notes by user in Intercom
  • Search segments by user Batch
    Search segments by user in Intercom
  • Search tags by user Batch
    Search tags by user in Intercom
  • Search user
    Search user in Intercom
  • Update user
    Update user in Intercom
  • Create/update users Batch
    Insert/update users in Intercom

    • Any other action you can think up

Zoho Desk
  • Add comment
    Add object comment in Zoho Desk
  • Close tickets
    Close multiple tickets in Zoho Desk
  • Create record
    Create record in Zoho Desk
  • Custom action
    Custom action in Zoho Desk
  • Delete record(s)
    Delete record(s) in Zoho Desk
  • Get record details by ID
    Get record details in Zoho Desk
  • List records
    List records in Zoho Desk
  • Mark/unmark object as spam
    Mark object as spam in Zoho Desk
  • Search records
    Search records in Zoho Desk
  • Update record
    Update record in Zoho Desk

    • Any other action you can think up

One platform

  • Power
  • Agility
  • Speed
  • Innovation

Let’s start automating

Schedule a Demo