Intercom and JupiterOne Data Ingestion integration | Workato

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Triggers

When this happens…

Intercom

New company Real-time
New company in Intercom
New contact
New contact in Intercom
New conversation
New conversation in Intercom
New user
New user in Intercom
Updated contact
Updated contact in Intercom
Updated conversation
Updated conversation in Intercom
Updated user
Updated user in Intercom

Any other trigger you can think up

Actions

Do this…

Intercom

Custom action
Custom action in Intercom (Custom)
Add conversation note
Add conversation note in Intercom
Archive users Batch
Archive users in Intercom
Get conversation by ID
Get conversation by ID in Intercom
Reply to conversation as user
Reply to a conversation in Intercom
Search conversations by user Batch
Search conversations by user in Intercom
Search notes by user Batch
Search notes by user in Intercom
Search segments by user Batch
Search segments by user in Intercom
Search tags by user Batch
Search tags by user in Intercom
Search user
Search user in Intercom
Update user
Update user in Intercom
Create/update users Batch
Insert/update users in Intercom

Any other action you can think up

JupiterOne Data Ingestion

Abort Sync Job
Aborts an active sync job, discarding all uploaded data. Use this to cancel a job that should not be finalized.
Bulk Delete Entities
Sends a bulk delete request for entities within an active sync job. Provide an array of objects containing entity _id values to delete.
Create Integration Instance
Creates a new custom integration instance for use with the Sync API. Returns the instance ID needed for starting sync jobs.
Finalize Sync Job
Finalizes a sync job, triggering the JupiterOne backend to process and apply all uploaded entities and relationships to the graph. Call this after all upload actions are complete.
Start Sync Job
Starts a new synchronization job. Use source "integration-external" with an integration instance ID (scope is derived from the instance). Use source "api" with an explicit scope value (no integration instance). Returns the job ID needed for uploading data and finalizing.
Upload Combined Batch
Uploads a batch of entities and/or relationships to an active sync job in a single API call. At least one of entities or relationships must be provided.
Upload Entities Batch
Uploads a batch of entities to an active sync job. Recommended batch size: 250-500 entities per call. Each entity requires _key, _type, _class, and displayName at minimum.
Upload Relationships Batch
Uploads a batch of relationships to an active sync job. Recommended batch size: 250-500 per call. IMPORTANT: Only works with DIFF sync mode, not PATCH. Each relationship requires _key, _type, _class, _fromEntityKey, and _toEntityKey.

Any other action you can think up

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