Do everything in one place
Customize your Intercom and Workfront integration with the following
triggers and actions.
Triggers
When this happens…
Intercom
- New company Real-timeNew company in Intercom
- New contactNew contact in Intercom
- New conversationNew conversation in Intercom
- New userNew user in Intercom
- Updated contactUpdated contact in Intercom
- Updated conversationUpdated conversation in Intercom
- Updated userUpdated user in Intercom
Any other trigger you can think up
Workfront
- New event Real-timeNew object event in Workfront
- New recordNew object created in Workfront
- New/updated recordNew object created or updated in Workfront
Any other trigger you can think up
Actions
Do this…
Intercom
- Custom actionCustom action in Intercom (Custom)
- Add conversation noteAdd conversation note in Intercom
- Archive users BatchArchive users in Intercom
- Get conversation by IDGet conversation by ID in Intercom
- Reply to conversation as userReply to a conversation in Intercom
- Search conversations by user BatchSearch conversations by user in Intercom
- Search notes by user BatchSearch notes by user in Intercom
- Search segments by user BatchSearch segments by user in Intercom
- Search tags by user BatchSearch tags by user in Intercom
- Search userSearch user in Intercom
- Update userUpdate user in Intercom
- Create/update users BatchInsert/update users in Intercom
Any other action you can think up
Workfront
- Custom actionCustom action in Workfront (Custom)
- Create recordCreate object in Workfront
- Download documentDownload document in Workfront
- Search records BatchSearch records in Workfront
- Update recordUpdate object in Workfront
- Upload documentUpload document in Workfront
Any other action you can think up
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