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Customize your HipChat and Wolken ITSM integration with the following
triggers and actions.
Triggers
When this happens…
Wolken ITSM
- New recordNew record in Wolken Software
- New/updated recordNew/updated record in Wolken Software
Any other trigger you can think up
Actions
Do this…
HipChat
- Custom actionCustom action in HipChat (Custom)
- Add member to private roomAdd member to private room in HipChat
- Create roomCreate room in HipChat
- Invite user to public roomInvite user to public room in HipChat
- Post messagePost message in HipChat
- Reply to messageReply to message in HipChat
- Send private message to peopleSend private message to people in HipChat
Any other action you can think up
Wolken ITSM
- Custom actionCustom action in (Custom)
- Add CommentAdd Comment to Service Request in Wolken Software
- Create recordCreate record in Wolken Software
- Get record details by IDGet record in Wolken Software
- Search recordsSearch records in Wolken Software
- Update recordUpdate record in Wolken Software
- Upload attachmentAdd an attachment to a ServiceRequest in Wolken Software
Any other action you can think up
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