Do everything in one place

Customize your Freshservice and Harvest integration with the following triggers and actions.

Triggers

When this happens…

Freshservice
  • New ticket
    New ticket in Freshservice
  • New/updated ticket
    New or updated ticket in Freshservice
  • Any other trigger you can think up

Harvest
  • New client
    New client in Harvest
  • New project
    New project in Harvest
  • New task
    New task in Harvest
  • New time entry
    New time entry in Harvest
  • New/updated client
    New or updated client in Harvest
  • New/updated project
    New or updated project in Harvest
  • New/updated task
    New or updated task in Harvest
  • New/updated time entry
    New or updated time_entry in Harvest
  • New/updated user
    New or updated user in Harvest
  • New user
    New user in Harvest
  • Any other trigger you can think up

Actions

Do this…

Freshservice
  • Custom action
    Custom action in Freshservice (Custom)
  • Create agent
    Create agent in Freshservice
  • Create incident
    Create incident in Freshservice
  • Create onboarding request
    Create onboarding request in Freshservice
  • Create requester
    Create requester in Freshservice
  • Create service request
    Create service request in Freshservice
  • Get agent details
    Get Agent details by ID in Freshservice
  • List agent fields
    List agent fields in Freshservice
  • List service items
    List service items in Freshservice
  • List onboarding form fields
    List onboarding form fields in Freshservice
  • Get requester details
    Get requester by ID in Freshservice
  • List requester fields
    List requester fields in Freshservice
  • List ticket form fields
    List ticket form fields in Freshservice
  • Search agents
    Search agents in Freshservice
  • Search requesters
    Search requesters in Freshservice
  • Search tickets
    Search tickets in Freshservice
  • Update requester
    Update requester in Freshservice
  • Any other action you can think up

Harvest
  • Custom action
    Custom action in Harvest (Custom)
  • Create client
    Create client in Harvest
  • Create project
    Create project in Harvest
  • Create task
    Create task in Harvest
  • Create time entry via duration
    Create time entry via duration in Harvest
  • Create time entry via start and end time
    Create time entry via start and end time in Harvest
  • Create user
    Create user in Harvest
  • Get client by ID
    Get client by ID in Harvest
  • Get project by ID
    Get project by ID in Harvest
  • Get task by ID
    Get task by ID in Harvest
  • Get time entry by ID
    Get time entry by ID in Harvest
  • Get user by ID
    Get user by ID in Harvest
  • Search clients
    Search clients in Harvest
  • Search projects
    Search projects in Harvest
  • Search tasks
    Search tasks in Harvest
  • Search time entries
    Search time entries in Harvest
  • Search users
    Search users in Harvest
  • Update client
    Update client in Harvest
  • Update project
    Update project in Harvest
  • Update task
    Update task in Harvest
  • Update time entry
    Update time entry in Harvest
  • Update user
    Update user in Harvest
  • Any other action you can think up

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