Gainsight and Thriva integrations and automations

Do everything in one place

Customize your Gainsight and Thriva integration with the following triggers and actions.

Triggers

When this happens…

Gainsight
  • New record
    New record in Gainsight NXT
  • New records in batch
    New records in batches in Gainsight NXT
  • New updated record
    New/updated record in Gainsight NXT
  • New updated records in batch
    New/updated records in batches in Gainsight NXT

    • Any other trigger you can think up

Actions

Do this…

Gainsight
  • Create company record/s
    Create company record/s in Gainsight NXT
  • Custom action
    Custom action in Gainsight NXT
  • Get record details
    Get record details by ID in Gainsight NXT
  • Get upsert request status
    Get upsert request status in Gainsight NXT by status ID
  • Search records
    Search records in Gainsight NXT
  • Update company record/s
    Update company record/s in Gainsight NXT
  • Upsert persons in bulk
    Upsert persons in bulk in Gainsight NXT
  • Upsert person
    Upsert person in Gainsight NXT

    • Any other action you can think up

Thriva
  • Custom action
    Custom action in (Custom)
  • Acknowledge an escalation
    This endpoint is used to acknowledge that you have received an escalation for a Result Set. You will need the Escalation ID. It is very important that you only acknowledge an Escalation once the result set has been manually acknowledged by a member of your team.
  • Create an Order
    Create an Order
  • Fetch a Test
    Fetch a Test by ID
  • Fetch an Order
    Fetch an Order by ID
  • Fetch a Fulfillment Order
    Fetch a Fulfillment Order by it's ID
  • Fetch Orders
    Lists all of your orders
  • Fetch a Result
    Fetch Result By ID
  • Fetch Results
    Lists all of your results
  • Fetch a Test for an Order
    Fetch a Test for an Order
  • Biomarker API
    Fetch Test in Zuora
  • Fetch Tests
    Lists all of your tests

    • Any other action you can think up

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