Gainsight and SAP RFC integrations and automations

Do everything in one place

Customize your Gainsight and SAP RFC integration with the following triggers and actions.

Triggers

When this happens…

Gainsight
  • New record
    New record in Gainsight NXT
  • New records in batch
    New records in batches in Gainsight NXT
  • New updated record
    New/updated record in Gainsight NXT
  • New updated records in batch
    New/updated records in batches in Gainsight NXT

    • Any other trigger you can think up

SAP RFC
  • New IDocs Batch Real-time
    New IDocs from SAP
  • New IDoc Real-time
    New IDoc from SAP

    • Any other trigger you can think up

Actions

Do this…

Gainsight
  • Create company record/s
    Create company record/s in Gainsight NXT
  • Custom action
    Custom action in Gainsight NXT
  • Get record details
    Get record details by ID in Gainsight NXT
  • Get upsert request status
    Get upsert request status in Gainsight NXT by status ID
  • Search records
    Search records in Gainsight NXT
  • Update company record/s
    Update company record/s in Gainsight NXT
  • Upsert persons in bulk
    Upsert persons in bulk in Gainsight NXT
  • Upsert person
    Upsert person in Gainsight NXT

    • Any other action you can think up

SAP RFC
  • Call BAPI
    Run BAPI in SAP
  • Check IDoc status
    Check if an IDoc is successfully processed in SAP
  • Send IDoc
    Send IDoc to SAP
  • Call remote function module
    Run RFC in SAP
  • Begin transaction
    Begin transaction in SAP
  • End transaction
    End transaction and Rollback changes in SAP

    • Any other action you can think up

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