Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

Market leaders run on Workato

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Build Powerful Workflows, fast

Triggers

When this happens…

Freshservice
  • New ticket
    New ticket in Freshservice
  • New/updated ticket
    New or updated ticket in Freshservice
  • Any other trigger you can think up

Actions

Do this…

Freshservice
  • Custom action
    Custom action in Freshservice (Custom)
  • Create agent
    Create agent in Freshservice
  • Create incident
    Create incident in Freshservice
  • Create onboarding request
    Create onboarding request in Freshservice
  • Create requester
    Create requester in Freshservice
  • Create service request
    Create service request in Freshservice
  • Create task
    Create a Task in Freshservice
  • Create ticket
    Create a Ticket in Freshservice
  • Delete task
    Delete a Task in Freshservice
  • Get agent details
    Get Agent details by ID in Freshservice
  • List agent fields
    List agent fields in Freshservice
  • List service items
    List service items in Freshservice
  • List onboarding form fields
    List onboarding form fields in Freshservice
  • Get requester details
    Get requester by ID in Freshservice
  • List requester fields
    List requester fields in Freshservice
  • Get task by ID
    Get a Task by id in Freshservice
  • Get ticket by ID
    Get a Ticket in Freshservice
  • List tasks
    List Tasks in Freshservice
  • List ticket form fields
    List ticket form fields in Freshservice
  • List tickets
    List tickets in Freshservice
  • Move ticket
    Move Ticket in Freshservice
  • Restore ticket
    Restore Ticket in Freshservice
  • Search agents
    Search agents in Freshservice
  • Search requesters
    Search requesters in Freshservice
  • Search tickets
    Search tickets in Freshservice
  • Update requester
    Update requester in Freshservice
  • Update task
    Update a Task in Freshservice
  • Update ticket
    Update a Ticket in Freshservice
  • Any other action you can think up

Zoho People
  • Apply for leave
    Apply for leave in Zoho people
  • Cancel leave
    Cancel a leave by its record ID. WRITE action - gate behind confirmation.
  • Custom API call
    Use this action to call any Zoho People API endpoint with full flexibility
  • Get all employees
    Get all employees in Zoho people
  • Get attendance records
    Get attendance records in Zoho people
  • Get custom form data
    Get custom form data in Zoho people
  • Get employees
    Get employees in Zoho people
  • Get leave booked and balance report
    Get comprehensive leave report using Zoho People V2 API
  • Get leave records
    Fetch leave records from Zoho People LeaveTracker and return a clean, flat list
  • Get leave types
    Get leave types in Zoho people
  • Submit leave
    Insert a leave request. WRITE action - gate behind confirmation.
  • Any other action you can think up

One platform

  • Power
  • Agility
  • Speed
  • Innovation