Freshservice and Zoho PDF Editor integration | Workato

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Triggers

When this happens…

Freshservice

New ticket
New ticket in Freshservice
New/updated ticket
New or updated ticket in Freshservice

Any other trigger you can think up

Actions

Do this…

Freshservice

Custom action
Custom action in Freshservice (Custom)
Create agent
Create agent in Freshservice
Create incident
Create incident in Freshservice
Create onboarding request
Create onboarding request in Freshservice
Create requester
Create requester in Freshservice
Create service request
Create service request in Freshservice
Create task
Create a Task in Freshservice
Create ticket
Create a Ticket in Freshservice
Delete task
Delete a Task in Freshservice
Get agent details
Get Agent details by ID in Freshservice
List agent fields
List agent fields in Freshservice
List service items
List service items in Freshservice
List onboarding form fields
List onboarding form fields in Freshservice
Get requester details
Get requester by ID in Freshservice
List requester fields
List requester fields in Freshservice
Get task by ID
Get a Task by id in Freshservice
Get ticket by ID
Get a Ticket in Freshservice
List tasks
List Tasks in Freshservice
List ticket form fields
List ticket form fields in Freshservice
List tickets
List tickets in Freshservice
Move ticket
Move Ticket in Freshservice
Restore ticket
Restore Ticket in Freshservice
Search agents
Search agents in Freshservice
Search requesters
Search requesters in Freshservice
Search tickets
Search tickets in Freshservice
Update requester
Update requester in Freshservice
Update task
Update a Task in Freshservice
Update ticket
Update a Ticket in Freshservice

Any other action you can think up

Zoho PDF Editor

Check PDF Job Status
Retrieves the current status of an asynchronous Zoho PDF Editor job. Returns the status ("inprogress", "success", or "failed") and, on success, a download URL for the result file.
Delete Pages from PDF
Permanently removes the specified pages from a PDF. Supports individual pages and ranges.
Extract Pages from PDF
Extracts selected pages from a PDF and returns them as a single PDF or individual files in PDF, JPEG, or PNG format.
Insert Image Watermark into PDF
Adds an image watermark (PNG/JPEG) to all pages of a PDF with configurable opacity, width, and height.
Insert Images in PDF
Inserts up to 10 images (PNG/JPEG) into a PDF document at specified positions and page ranges. Returns a download URL for the modified PDF.
Insert Page Numbers into PDF
Inserts page numbers (and optionally dates or custom text) into the header or footer of a PDF. Supports font customization and multiple numbering styles.
Insert Pages from Another PDF
Inserts all pages from a source PDF into an original PDF before or after a specified page number. Returns a download URL for the combined PDF.
Insert Text Watermark into PDF
Overlays a text watermark (e.g., "Confidential", "Draft") onto all pages of a PDF. Supports font color, family, size, and rotation direction.
Protect PDF with Password
Applies password protection and/or permission restrictions to a PDF. Supports AES128, AES256, and RC4128 encryption. Can also update an already protected PDF by providing its current password.
Replace Pages in PDF
Replaces a specified page range in the original PDF with pages from a replacement PDF. Page count in both ranges must match.
Rotate Pages in PDF
Rotates selected pages (or all pages) in a PDF clockwise or counter-clockwise by 90, 180, 270, or 360 degrees.
Split PDF
Splits a PDF into equal-sized chunks. For example, splitting a 10-page PDF with split_by=2 produces 5 separate 2-page PDF documents.

Any other action you can think up

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