Rating
4.9
Pre-built
150+
integrations
Total
100+
active users
avg
2 min
to connect
Custom Connections
Available
via HTTP connector
Build Powerful Workflows, fast
Triggers
When this happens…
Freshservice
- New ticketNew ticket in Freshservice
- New/updated ticketNew or updated ticket in Freshservice
Any other trigger you can think up
Workato Data Tables
- New records BatchNew records in a data table
- New record Real-timeNew record in a data table
- New/updated records BatchNew/updated records in a data table
- New/updated record Real-timeNew/updated record in a data table
Any other trigger you can think up
Actions
Do this…
Freshservice
- Custom actionCustom action in Freshservice (Custom)
- Create agentCreate agent in Freshservice
- Create incidentCreate incident in Freshservice
- Create onboarding requestCreate onboarding request in Freshservice
- Create requesterCreate requester in Freshservice
- Create service requestCreate service request in Freshservice
- Create taskCreate a Task in Freshservice
- Create ticketCreate a Ticket in Freshservice
- Delete taskDelete a Task in Freshservice
- Get agent detailsGet Agent details by ID in Freshservice
- List agent fieldsList agent fields in Freshservice
- List service itemsList service items in Freshservice
- List onboarding form fieldsList onboarding form fields in Freshservice
- Get requester detailsGet requester by ID in Freshservice
- List requester fieldsList requester fields in Freshservice
- Get task by IDGet a Task by id in Freshservice
- Get ticket by IDGet a Ticket in Freshservice
- List tasksList Tasks in Freshservice
- List ticket form fieldsList ticket form fields in Freshservice
- List ticketsList tickets in Freshservice
- Move ticketMove Ticket in Freshservice
- Restore ticketRestore Ticket in Freshservice
- Search agentsSearch agents in Freshservice
- Search requestersSearch requesters in Freshservice
- Search ticketsSearch tickets in Freshservice
- Update requesterUpdate requester in Freshservice
- Update taskUpdate a Task in Freshservice
- Update ticketUpdate a Ticket in Freshservice
Any other action you can think up
Workato Data Tables
- Create recordCreate a new record in a data table
- Create records BatchCreate new records in a data table
- Delete recordDelete a record from a data table
- Delete records BatchDelete multiple records in a data table
- Delete records by condition BatchDelete records by condition in a data table
- Search records BatchSearch records in a data table
- Remove values from a recordRemove values from a record in a data table
- Truncate table BatchTruncate a data table
- Update recordUpdate a record in a data table
- Update records BatchUpdate multiple records in a data table
- Upsert recordUpsert record in a data table
- Upsert records BatchUpsert multiple records in a data table
Any other action you can think up
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