Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

Market leaders run on Workato

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Build Powerful Workflows, fast

Triggers

When this happens…

Freshservice
  • New ticket
    New ticket in Freshservice
  • New/updated ticket
    New or updated ticket in Freshservice
  • Any other trigger you can think up

Telegram
  • New events Real-time
    New Events in Telegram
  • Any other trigger you can think up

Actions

Do this…

Freshservice
  • Custom action
    Custom action in Freshservice (Custom)
  • Create agent
    Create agent in Freshservice
  • Create incident
    Create incident in Freshservice
  • Create onboarding request
    Create onboarding request in Freshservice
  • Create requester
    Create requester in Freshservice
  • Create service request
    Create service request in Freshservice
  • Create task
    Create a Task in Freshservice
  • Create ticket
    Create a Ticket in Freshservice
  • Delete task
    Delete a Task in Freshservice
  • Get agent details
    Get Agent details by ID in Freshservice
  • List agent fields
    List agent fields in Freshservice
  • List service items
    List service items in Freshservice
  • List onboarding form fields
    List onboarding form fields in Freshservice
  • Get requester details
    Get requester by ID in Freshservice
  • List requester fields
    List requester fields in Freshservice
  • Get task by ID
    Get a Task by id in Freshservice
  • Get ticket by ID
    Get a Ticket in Freshservice
  • List tasks
    List Tasks in Freshservice
  • List ticket form fields
    List ticket form fields in Freshservice
  • List tickets
    List tickets in Freshservice
  • Move ticket
    Move Ticket in Freshservice
  • Restore ticket
    Restore Ticket in Freshservice
  • Search agents
    Search agents in Freshservice
  • Search requesters
    Search requesters in Freshservice
  • Search tickets
    Search tickets in Freshservice
  • Update requester
    Update requester in Freshservice
  • Update task
    Update a Task in Freshservice
  • Update ticket
    Update a Ticket in Freshservice
  • Any other action you can think up

Telegram
  • Answer callback query
    Answer Callback query in Telegram
  • Custom action
    Custom action in Telegram
  • Delete message
    Delete Message in Telegram
  • Download file
    Download File in Telegram
  • Get chat member
    Get Chat member in Telegram
  • Get file
    Get File in Telegram
  • Get sticker set
    Get Sticker set in Telegram
  • Send animation
    Send Animation in Telegram
  • Send chat
    Send Chat in Telegram
  • Send document
    Send Document in Telegram
  • Send location
    Send Location in Telegram
  • Send message
    Send Message in Telegram
  • Send photo
    Send Photo in Telegram
  • Send message with buttons or voice
    Send message in Telegram
  • Send sticker
    Send Sticker in Telegram
  • Send venue
    Send Venue in Telegram
  • Update message
    Update Message in Telegram
  • Update message caption
    Update Message caption in Telegram
  • Update message media
    Update Message media in Telegram
  • Any other action you can think up

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