Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

Market leaders run on Workato

  • monday.svg
  • box.svg
  • hp-2.svg
  • atlassian.svg
  • cisco.png

Build Powerful Workflows, fast

Triggers

When this happens…

Freshservice
  • New ticket
    New ticket in Freshservice
  • New/updated ticket
    New or updated ticket in Freshservice
  • Any other trigger you can think up

Actions

Do this…

Freshservice
  • Custom action
    Custom action in Freshservice (Custom)
  • Create agent
    Create agent in Freshservice
  • Create incident
    Create incident in Freshservice
  • Create onboarding request
    Create onboarding request in Freshservice
  • Create requester
    Create requester in Freshservice
  • Create service request
    Create service request in Freshservice
  • Create task
    Create a Task in Freshservice
  • Create ticket
    Create a Ticket in Freshservice
  • Delete task
    Delete a Task in Freshservice
  • Get agent details
    Get Agent details by ID in Freshservice
  • List agent fields
    List agent fields in Freshservice
  • List service items
    List service items in Freshservice
  • List onboarding form fields
    List onboarding form fields in Freshservice
  • Get requester details
    Get requester by ID in Freshservice
  • List requester fields
    List requester fields in Freshservice
  • Get task by ID
    Get a Task by id in Freshservice
  • Get ticket by ID
    Get a Ticket in Freshservice
  • List tasks
    List Tasks in Freshservice
  • List ticket form fields
    List ticket form fields in Freshservice
  • List tickets
    List tickets in Freshservice
  • Move ticket
    Move Ticket in Freshservice
  • Restore ticket
    Restore Ticket in Freshservice
  • Search agents
    Search agents in Freshservice
  • Search requesters
    Search requesters in Freshservice
  • Search tickets
    Search tickets in Freshservice
  • Update requester
    Update requester in Freshservice
  • Update task
    Update a Task in Freshservice
  • Update ticket
    Update a Ticket in Freshservice
  • Any other action you can think up

NHS Electronic Staff Record (ESR) Wrapper
  • GET Absence Record
    Get individual Absence Record
  • GET Absence Record List
    Get Absence Record List
  • GET Competence Assignment Record
    Get individual Competence Assignment Record
  • GET Competence Assignment Record List
    Get Competence Assignment Record List
  • GET Competence Definition Record
    Get individual Competence Definition Record
  • GET Competence Definition Record List
    Get Competence Definition Record List
  • GET Competency Record
    Get individual Competency Record
  • GET Competency Record List
    Get Competency Record List
  • GET Costing Record
    Get individual Costing Record
  • GET Costing Record List
    Get Costing Record List
  • GET Disability Record
    Get individual Disability Record
  • GET Disability Record List
    Get Disability Record List
  • GET Element Record
    Get individual Element Record
  • GET Element Record List
    Get Element Record List
  • GET Location Record
    Get individual Location Record
  • GET Location Record List
    Get Location Record List
  • GET Organisation Record
    Get individual Organisation Record
  • GET Organisation Record List
    Get Organisation Record List
  • GET Person Eit Record
    Get individual Person Eit Record
  • GET Person Eit Record List
    Get Person Eit Record List
  • GET Person Record
    Get individual Person Record
  • GET Person Record List
    Get Person Record List
  • GET Position Eit Record
    Get individual Position Eit Record
  • GET Position Eit Record List
    Get Position Eit Record List
  • GET Position Record
    Get individual Position Record
  • GET Position Record List
    Get Position Record List
  • GET Qualification Record
    Get individual Qualification Record
  • GET Qualification Record List
    Get Qualification Record List
  • GET Sit Record
    Get individual Sit Record
  • GET Sit Record List
    Get Sit Record List
  • GET Training Absence Record
    Get individual Training Absence Record
  • GET Training Absence Record List
    Get Training Absence Record List
  • Any other action you can think up

One platform

  • Power
  • Agility
  • Speed
  • Innovation