Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

Market leaders run on Workato

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Build Powerful Workflows, fast

Triggers

When this happens…

Freshservice
  • New ticket
    New ticket in Freshservice
  • New/updated ticket
    New or updated ticket in Freshservice
  • Any other trigger you can think up

Monday
  • New moved item to group
    New Moved item to a group in Monday.com
  • New activity log
    New Activity Log in Monday.com
  • New item
    New Item in Monday.com
  • Updated any column value
    Updated Any column value in Monday.com
  • Updated specific column value
    Updated Column value in Monday.com
  • Updated any column value Real-time
    Column value updated in Monday.com
  • New item Real-time
    New item created in Monday.com
  • New moved item to group Real-time
    Item moved to group in Monday.com
  • Updated specific column value Real-time
    Specific column value updated in Monday.com
  • Any other trigger you can think up

Actions

Do this…

Freshservice
  • Custom action
    Custom action in Freshservice (Custom)
  • Create agent
    Create agent in Freshservice
  • Create incident
    Create incident in Freshservice
  • Create onboarding request
    Create onboarding request in Freshservice
  • Create requester
    Create requester in Freshservice
  • Create service request
    Create service request in Freshservice
  • Create task
    Create a Task in Freshservice
  • Create ticket
    Create a Ticket in Freshservice
  • Delete task
    Delete a Task in Freshservice
  • Get agent details
    Get Agent details by ID in Freshservice
  • List agent fields
    List agent fields in Freshservice
  • List service items
    List service items in Freshservice
  • List onboarding form fields
    List onboarding form fields in Freshservice
  • Get requester details
    Get requester by ID in Freshservice
  • List requester fields
    List requester fields in Freshservice
  • Get task by ID
    Get a Task by id in Freshservice
  • Get ticket by ID
    Get a Ticket in Freshservice
  • List tasks
    List Tasks in Freshservice
  • List ticket form fields
    List ticket form fields in Freshservice
  • List tickets
    List tickets in Freshservice
  • Move ticket
    Move Ticket in Freshservice
  • Restore ticket
    Restore Ticket in Freshservice
  • Search agents
    Search agents in Freshservice
  • Search requesters
    Search requesters in Freshservice
  • Search tickets
    Search tickets in Freshservice
  • Update requester
    Update requester in Freshservice
  • Update task
    Update a Task in Freshservice
  • Update ticket
    Update a Ticket in Freshservice
  • Any other action you can think up

Monday
  • Archive record
    Archive record in Monday.com
  • Clear column value
    Clear column value in Monday.com
  • Create record
    Create record in Monday.com
  • Custom action
    Run GraphQL query in Monday.com
  • Delete record
    Delete record by ID in Monday.com
  • Get record
    Get record in Monday.com
  • Move record
    Move record in Monday.com
  • Search records
    Search records in Monday.com
  • Update record
    Update record by ID in Monday.com
  • Upload file
    Upload file in Monday.com
  • Any other action you can think up

One platform

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  • Speed
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