Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

Market leaders run on Workato

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Build Powerful Workflows, fast

Triggers

When this happens…

Freshservice
  • New ticket
    New ticket in Freshservice
  • New/updated ticket
    New or updated ticket in Freshservice
  • Any other trigger you can think up

Actions

Do this…

Freshservice
  • Custom action
    Custom action in Freshservice (Custom)
  • Create agent
    Create agent in Freshservice
  • Create incident
    Create incident in Freshservice
  • Create onboarding request
    Create onboarding request in Freshservice
  • Create requester
    Create requester in Freshservice
  • Create service request
    Create service request in Freshservice
  • Create task
    Create a Task in Freshservice
  • Create ticket
    Create a Ticket in Freshservice
  • Delete task
    Delete a Task in Freshservice
  • Get agent details
    Get Agent details by ID in Freshservice
  • List agent fields
    List agent fields in Freshservice
  • List service items
    List service items in Freshservice
  • List onboarding form fields
    List onboarding form fields in Freshservice
  • Get requester details
    Get requester by ID in Freshservice
  • List requester fields
    List requester fields in Freshservice
  • Get task by ID
    Get a Task by id in Freshservice
  • Get ticket by ID
    Get a Ticket in Freshservice
  • List tasks
    List Tasks in Freshservice
  • List ticket form fields
    List ticket form fields in Freshservice
  • List tickets
    List tickets in Freshservice
  • Move ticket
    Move Ticket in Freshservice
  • Restore ticket
    Restore Ticket in Freshservice
  • Search agents
    Search agents in Freshservice
  • Search requesters
    Search requesters in Freshservice
  • Search tickets
    Search tickets in Freshservice
  • Update requester
    Update requester in Freshservice
  • Update task
    Update a Task in Freshservice
  • Update ticket
    Update a Ticket in Freshservice
  • Any other action you can think up

Me Learning
  • Assign Group to a User
    Assigns defined user to user group.
  • Create Organisation Units
    Creates a new organisational unit. To create a top-level unit, leave the 'parentld' field empty.
  • Create User Groups
    Creates a new user group.
  • Delete User Group by ID
    Deletes a user group.
  • Delete a Organisation Unit
    Delete the specified organisational unit along with all its child units.
  • Get User Group by ID
    Retrieves details of a user group.
  • Get Custom Fields
    Lists all custom fields in the workspace.
  • Get a Organisation Unit
    Returns the specified organisational unit along with all its child units.
  • Get Organisation Units
    Returns the complete structure of organisational units within a workspace.
  • get User Groups
    get user groups.
  • Get Users
    Returns the list of users within a workspace.
  • Change Parent of a Organisation Unit
    Moves an organisational unit to a new parent unit..
  • Remove User from a Group
    Removes user from the group.
  • Update a User Group
    Updates the name of a selected existing User Group.
  • Update a Organisation Unit
    Updates the name of a selected existing organisational unit.
  • Any other action you can think up

One platform

  • Power
  • Agility
  • Speed
  • Innovation