Freshservice and Lusha Connect integration | Workato

Market leaders run on Workato

Build Powerful Workflows, fast

Triggers

When this happens…

Freshservice

New ticket
New ticket in Freshservice
New/updated ticket
New or updated ticket in Freshservice

Any other trigger you can think up

Actions

Do this…

Freshservice

Custom action
Custom action in Freshservice (Custom)
Create agent
Create agent in Freshservice
Create incident
Create incident in Freshservice
Create onboarding request
Create onboarding request in Freshservice
Create requester
Create requester in Freshservice
Create service request
Create service request in Freshservice
Create task
Create a Task in Freshservice
Create ticket
Create a Ticket in Freshservice
Delete task
Delete a Task in Freshservice
Get agent details
Get Agent details by ID in Freshservice
List agent fields
List agent fields in Freshservice
List service items
List service items in Freshservice
List onboarding form fields
List onboarding form fields in Freshservice
Get requester details
Get requester by ID in Freshservice
List requester fields
List requester fields in Freshservice
Get task by ID
Get a Task by id in Freshservice
Get ticket by ID
Get a Ticket in Freshservice
List tasks
List Tasks in Freshservice
List ticket form fields
List ticket form fields in Freshservice
List tickets
List tickets in Freshservice
Move ticket
Move Ticket in Freshservice
Restore ticket
Restore Ticket in Freshservice
Search agents
Search agents in Freshservice
Search requesters
Search requesters in Freshservice
Search tickets
Search tickets in Freshservice
Update requester
Update requester in Freshservice
Update task
Update a Task in Freshservice
Update ticket
Update a Ticket in Freshservice

Any other action you can think up

Lusha Connect

Enrich Companies
Get company information from Lusha based on company name, domain, or company ID.
Enrich Contacts
Get contact information from Lusha based on input parameters such as name, email, or LinkedIn profile.
Get Company Lookalikes
Find companies similar to a set of seed companies using AI-powered recommendations. Provide 5–100 seeds via domains or LinkedIn URLs. Results are previews — use Enrich Companies with the returned ID to get full firmographic data.
Get Contact Lookalikes
Find contacts similar to a set of seed contacts using AI-powered recommendations. Provide 5–100 seeds via LinkedIn URLs, emails, or Lusha IDs. Results are previews — use Enrich Contacts with the returned ID to get emails and phones.
Prospect Companies by ICP
Prospect Companies by ICP in Lusha
Search and Enrich Companies
Find and enrich companies using the Lusha v3 API with clientReferenceId support per company. Returns full firmographic data including funding rounds, technologies, NAICS/SIC codes, and more.
Search and Enrich Contacts
Find and enrich contacts using the Lusha v3 API. Use Reveal to control which data types are returned and billed.
Search Companies
Search for companies by domain, name, or ID. Returns preview data without full enrichment — no credits charged.
Get Company Signals
Retrieve hiring, headcount, web traffic, IT spend, and news signals for up to 100 companies by Lusha Company ID.
Get Contact Signals
Retrieve job change and promotion signals for up to 100 contacts by Lusha Contact ID.
Search Contacts
Search for contacts by name, email, or LinkedIn URL. Returns preview data without revealing contact details — no credits charged.
Prospect Contacts by ICP
Prospect Contacts by ICP in Lusha

Any other action you can think up

One platform

Power
Agility
Speed
Innovation