Freshservice and Priority Software integrations and automations

Do everything in one place

Customize your Freshservice and Priority Software integration with the following triggers and actions.

Triggers

When this happens…

Freshservice
  • New ticket
    New ticket in Freshservice
  • New/updated ticket
    New or updated ticket in Freshservice

    • Any other trigger you can think up

Actions

Do this…

Freshservice
  • Custom action
    Custom action in Freshservice (Custom)
  • Create agent
    Create agent in Freshservice
  • Create incident
    Create incident in Freshservice
  • Create onboarding request
    Create onboarding request in Freshservice
  • Create requester
    Create requester in Freshservice
  • Create service request
    Create service request in Freshservice
  • Get agent details
    Get Agent details by ID in Freshservice
  • List agent fields
    List agent fields in Freshservice
  • List service items
    List service items in Freshservice
  • List onboarding form fields
    List onboarding form fields in Freshservice
  • Get requester details
    Get requester by ID in Freshservice
  • List requester fields
    List requester fields in Freshservice
  • List ticket form fields
    List ticket form fields in Freshservice
  • Search agents
    Search agents in Freshservice
  • Search requesters
    Search requesters in Freshservice
  • Search tickets
    Search tickets in Freshservice
  • Update requester
    Update requester in Freshservice

    • Any other action you can think up

Priority Software
  • Search records using OData query
    Search for records using OData query in Priority Software
  • Batch create record Batch
    Create records in batches in Priority Software
  • Batch update record Batch
    Update records in batches in Priority Software
  • Create record
    Create record in Priority Software
  • Create relative entity
    Create relative entity of entity in Priority Software
  • Custom action
    Custom action in Priority Software
  • Delete record
    Delete record in Priority Software
  • Download file
    Download file from Priority Software
  • Get relative entity details
    Get relative entity of object in Priority Software
  • Get record details by ID
    Get details of specific record in Priority Software
  • Search records
    Search records in Priority Software
  • Update record
    Update record in Priority Software
  • Update relative entity
    Update relative entity of entity in Priority Software
  • Upload file
    Upload file to Priority Software

    • Any other action you can think up

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