Freshdesk and Workbot for Workplace integrations and automations

Seamlessly connect Freshdesk and Workbot for Workplace. Automate workflows, and boost efficiency with Workato.

Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

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Build Powerful Workflows, fast

Triggers

When this happens…

Freshdesk
  • New record
    New record in Freshdesk
  • New/updated record
    New/updated record in Freshdesk

    • Any other trigger you can think up

Workbot for Workplace
  • New command Real-time
    New command to Workplace Workbot

    • Any other trigger you can think up

Actions

Do this…

Freshdesk
  • Custom action
    Custom action in Freshdesk (Custom)
  • Create record
    Create record in Freshdesk
  • Delete record
    Delete record in Freshdesk
  • Get record
    Get record details in Freshdesk
  • List records
    List records in Freshdesk
  • Search records
    Search records in Freshdesk
  • Update record
    Update record in Freshdesk

    • Any other action you can think up

Workbot for Workplace
  • Custom action
    Custom action in Workbot for Workplace (Custom)
  • Post attachment
    Post attachment as Workbot
  • Post message
    Post message as Workplace Workbot
  • Post message
    Post reply as Workplace Workbot>
  • Post simple message
    Post simple message as Workplace Workbot
  • Post simple reply
    Post simple reply as Workplace Workbot

    • Any other action you can think up

One platform

  • Power
  • Agility
  • Speed
  • Innovation