Do everything in one place
Customize your Force.com and JIRA Service Desk integration with the following
triggers and actions.
Triggers
When this happens…
Force.com
- Object createdObject created in Force.com
- Daily object reviewDaily Object review in Force.com
- Object created/updatedObject created/updated in Force.com
Any other trigger you can think up
JIRA Service Desk
- New customer requestNew customer request in Jira Service Desk
Any other trigger you can think up
Actions
Do this…
Force.com
- Custom actionCustom action in Force.com (Custom)
- Create objectCreate object in Force.com
- Get related objects BatchGet related object list in Force.com
- Search objects BatchSearch for objects in Force.com
- Update objectUpdate object in Force.com
Any other action you can think up
JIRA Service Desk
- Custom actionCustom action in JIRA Service Desk (Custom)
- Create commentCreate comment for issue in Jira Service Desk
- Create customerCreate customer in Jira Service Desk
- Create customer requestCreate customer request in Jira Service Desk
- Get comment by IDGet comment by ID in Jira Service Desk
- Get issue in queue BatchGet issues in queue in Jira Service Desk
- Get queues BatchGet queues in Jira Service Desk
- List comments BatchSearch comment in Jira Service Desk
Any other action you can think up
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