Figma and SysAid integrations and automations

Seamlessly connect Figma and SysAid. Automate workflows, and boost efficiency with Workato.

Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

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Triggers

When this happens…

Figma
  • Dev Mode Status Updated Real-time
    Fires when a layer is marked as "Ready for Dev", "Completed", or has its Dev Mode status cleared. Useful for triggering handoff notifications to developers or updating project tracking tools.
  • File Deleted Real-time
    Fires when any file within the subscribed context is deleted. Useful for cleanup workflows, audit logging, or triggering alerts.
  • File Updated Real-time
    Fires when any change is saved to a file within the subscribed context. Use this to trigger downstream syncs, notifications, or exports whenever a designer updates their work.
  • File Version Created Real-time
    Fires when a designer explicitly saves a named version (via File → Save to Version History). Useful for triggering handoff, snapshot archival, or approval workflows.
  • Library Published Real-time
    Fires when components, styles, or variables are published from a library file. A separate event fires per asset type (components, styles, variables). Useful for syncing design tokens, triggering Storybook updates, or notifying dev teams of design system changes.
  • New File Comment Real-time
    Fires whenever a user adds a comment or reply to any file within the subscribed team, project, or file context. Useful for routing design feedback to Slack, Jira, or email.

    • Any other trigger you can think up

SysAid
  • Service Record Created - Advanced Real-time
    Fires when a new service record is created in SysAid containing a raw JSON of data.
  • Service Record Created - Standard Real-time
    Fires when a new service record is created in SysAid containing a standard list of properties.
  • Service Record Updated - Advanced Real-time
    Fires when a service record is updated in SysAid containing a raw JSON of data.
  • Service Record Updated - Standard Real-time
    Fires when a service record is updated in SysAid containing a standard list of properties.

    • Any other trigger you can think up

Actions

Do this…

Figma
  • Create Dev Resources
    Attaches one or more dev resources (external URLs like tickets, PRs, or documentation) to specific nodes in a Figma file.
  • Create Webhook
    Creates a webhook that sends a POST request to your endpoint when the specified event fires. A PING event is sent immediately upon creation to verify the endpoint. Webhooks can be attached to a team, project, or individual file.
  • Delete Comment
    Permanently deletes a comment. Only the author of the comment can delete it.
  • Delete Dev Resource
    Permanently deletes a dev resource attachment from a Figma node.
  • Delete Webhook
    Deletes the specified webhook. This action is irreversible. The webhook will immediately stop sending events.
  • Get Activity Logs
    Returns audit/activity log entries for the organization. Requires Enterprise plan and Figma for Government base URL. Supports filtering by event type and date range.
  • Get Comments
    Returns all comments left on a file, including their author, position, thread structure, and creation timestamp.
  • Get Component by Key
    Returns detailed metadata for a specific published component identified by its component key.
  • Get Current User
    Returns the Figma account details (ID, email, handle, avatar) for the user or application that owns the access token.
  • Get Dev Resources
    Returns dev resources (external links like Jira tickets, PRs, docs) attached to specific nodes in a file. Optionally filter by node IDs.
  • Get File
    Returns the complete document tree for a Figma file as JSON, including all nodes, components, styles, and metadata. Supports filtering by node IDs and tree depth to limit response size.
  • Get File Components
    Returns all component metadata published from the given file.
  • Get File Metadata
    Returns file metadata including name, last touched info, creator, and thumbnail URL. Much lighter than Get File — no document tree included.
  • Get File Nodes
    Returns the JSON subtrees for specified node IDs in a Figma file, along with their component and style metadata.
  • Get File Styles
    Returns style metadata for all styles published from the given file.
  • Get File Versions
    Returns a paginated list of all saved versions for a file, ordered by creation date (newest first). Each version includes the version ID, label, description, and the user who created it.
  • Get Image Fill URLs
    Returns a mapping of image references to signed S3 download URLs for all images used as fills in the file. URLs expire within 14 days.
  • Get Local Variables
    Returns all local variables created in the file plus any remote variables used in the file. Enterprise plan required.
  • Get Project Files
    Returns a list of files within a project. Each file entry includes its key, name, thumbnail, and last modified date.
  • Get Published Variables
    Returns all variables and variable collections published from the file. Enterprise plan required.
  • Get Style by Key
    Returns detailed metadata for a specific published style by its key.
  • Get Team Components
    Returns metadata for all components published to a team library, including component name, description, thumbnail, and linked file.
  • Get Team Projects
    Returns a list of projects for the specified team. Requires the projects:read scope. Note: Project endpoints require approval from Figma for new apps.
  • Get Team Styles
    Returns metadata for all styles (fill, text, effect, grid) published to a team library.
  • Get Webhook
    Returns the full details of a registered webhook by its ID.
  • Get Webhook Request Log
    Returns all event payloads sent by a webhook in the past week. Useful for debugging delivery failures or verifying event structure.
  • List Webhooks
    Returns all webhooks attached to a specific context. Alternatively, use plan_api_id to list all webhooks across all contexts.
  • Post Comment
    Posts a new top-level comment or reply on a Figma file. You can optionally anchor the comment to a specific position on the canvas or reply to an existing root comment.
  • Post Comment Reaction
    Adds an emoji reaction to an existing comment. Accepts standard emoji shortcodes such as :heart: or :+1:.
  • Render Images from File
    Renders the specified nodes as images and returns download URLs. Supports JPG, PNG, SVG, and PDF output formats. Exported image URLs expire after 30 days.
  • Update Webhook
    Updates one or more properties (event type, endpoint, passcode, status, or description) of an existing webhook.

    • Any other action you can think up

SysAid
  • Custom action
    Custom action in SysAid (Custom)
  • Add Agent to Groups
    Add a specific Agent to one or more existing user groups in your SysAid account.
  • Add End User to Groups
    Add a specific end user to one or more existing user groups in your SysAid account.
  • Add Activity to a Service Record
    Add a time-tracked activity entry to an existing service record. Activities typically represent work performed, such as troubleshooting, communication, or on-site visits. To learn more about activities.
  • Add a Note to a Service Record
    Add an internal or public note to an existing service record.
  • Convert Agent to End User
    Convert an existing Agent into an End user. This action removes the Agent's elevated permissions and system roles, effectively transitioning them to a standard user profile. Admin group memberships, roles, and access rights associated with the Agent role will be removed as part of this conversion.
  • Convert End User to Agent
    Convert an existing end user into an Agent. This action grants the user agent-level permissions and enables them to be assigned to service records, join support groups, and access agent-only functionality. Group memberships, roles, and access rights associated with the agent role will be removed as part of this conversion.
  • Create a New Agent
    Create a new IT Agent user in your SysAid account. This person will be able to access and manage service records.
  • Create a New Asset
    Create a new asset in your SysAid account
  • Create a New Attachment
    Finalize new attachment creation after the initial call to generate_presigned_url. The is the 3rd call made by the client in the creation flow (1st is generating a presigned URL, 2nd - uploading the object to storage using the presigned URL).
  • Create a New Configuration Item (CI)
    Creates a new Configuration Item (CI)
  • Create a CI Relation Type
    Create a new CI relation type
  • Create a New Company
    Create a new company in your SysAid account.
  • Create a New End User
    Creates a new end user in your SysAid account.
  • Create a New Group
    Creates a new user group in your SysAid account.
  • Create a CI Relation For a Given CI ID
    Creates a CI relation for a given CI ID
  • Create a Service Record
    Create a new service record (ticket) in your SysAid account.
  • Delete Agent
    Permanently delete an Agent from your SysAid account using their unique ID. This action is irreversible. Once deleted, the Agent's data cannot be recovered. Use this endpoint with caution to remove agents who no longer require access to the system.
  • Delete Asset by ID
    Delete an asset from your SysAid account, this action is irreversible
  • Delete a CI by ID
    Delete a CI using it's ID. All links that use this CI will be removed. Once deleted, the data cannot be recovered
  • Delete a CI Relation Type by ID
    Delete the CI relation type. All CI links that use this relation type will be removed. Once deleted, the data cannot be recovered
  • Delete Company by ID
    Delete a company by its ID.
  • Delete End User
    Permanently delete an end user from your SysAid account using their unique ID. This action is irreversible. Once deleted, the end users' data cannot be recovered. Use this endpoint with caution to remove users who no longer require access to the system.
  • Delete a CI Relation For a Given CI ID
    Permanently deletes a CI relation for a given CI using its unique ID
  • Delete a Service Record
    Permanently deletes a service record using its unique ID. This action is irreversible and will remove the record and all associated data from your SysAid account. Deleting a service record may affect reporting, audit trails, or related workflows.
  • Generates a Presigned URL for an Attachment Upload
    The 1st step in the new attachment creation flow - a request to generate a presigned URL. that the client can use to upload an attachment.
  • Get Agent by ID
    Retrieve detailed information about a specific Agent using their unique SysAid ID.
  • Get List of Agents
    Retrieve a paginated list of agents in your account. Each agent record includes personal details, contact information, role-specific attributes, group membership, and company association.
  • Get Asset by ID
    Retrieve an Asset by ID
  • Get List of Assets
    Retrieve a paginated list of assets in your SysAid account.
  • Get Category Hierarchy
    Returns a hierarchical list of categories.
  • Get Configuration Item (CI) by ID.
    Retrieve a Configuration Item (CI) by ID.
  • Get CI Relation Types
    Retrieve a list of CI relation types configured in SysAid
  • Get CI Relations for a Specific CI by ID
    Retrieve all CI relations for a specific CI by its ID
  • Get List of Configuration Item (CI) Subtypes by CI Type ID.
    Retrieve a list of all available Configuration Item (CI) subtypes for the specific CI type.
  • Get List of Configuration Item (CI) Types.
    Retrieve a list of Configuration Item (CI) types.
  • Get List of Configuration Items (CIs)
    Retrieves a list of Configuration Items (CIs) from your SysAid CMDB.
  • Get List of Companies
    Retrieve a list of all companies configured in your SysAid account.
  • Get Company by ID
    Retrieve a company by its ID.
  • Get End User by ID
    Retrieve detailed information about a specific end user using their unique SysAid ID.
  • Get List of End Users
    Retrieve a paginated list of end users in your SysAid account.
  • Get Group by ID
    Retrieve detailed information about a specific group using its unique ID.
  • Get Group Members
    Retrieve a list of all users assigned to a specific group by its unique ID.
  • Get List of Groups
    Retrieve a list of all user groups in your SysAid account.
  • Get Indexes
    Retrieve a list of available field indexes used across SysAid entities (such as service records, users, assets, etc.). Use this endpoint to dynamically discover which fields can be used for building advanced queries or filters in your integration.
  • Get a Service Record by ID
    Retrieve the full details of a specific service record using its unique SysAid ID.
  • Get Service Record's Action Items
    Allows to retrieve service record's action items.
  • Get Service Record Template by ID
    Get a service record template by ID.
  • Get Service Record Template by Service Record ID
    Get a template by the service record ID.
  • Remove Agent from Groups
    Remove a specific Agent from one or more user groups. Removing an agent from all groups may affect their access permissions and assignment behavior.
  • Remove End User from Groups
    Remove a specific End User from one or more user groups.
  • Resolve a Service Record
    Mark a service record as resolved. Use this endpoint to update the status of an open ticket to indicate that the issue has been addressed.
  • Search Service Records by Specific Parameters
    Search for service records based on filters, fields or customized query parameters. You can filter records using fields such as status, category, priority, assigned group or agent, creation date, and more.
  • Send a Message from a Service Record
    Send an email notification directly from a specific service record to an end user or agent.
  • Update Agent Details
    Update the details of an existing Agent identified by their SysAid ID. The new values provided will overwrite existing values.
  • Update an Asset
    Update the details of an existing asset. Existing fields will be overwritten with newly provided information
  • Update the Configuration Item (CI) by ID
    Update the Configuration Item (CI) by ID
  • Update a CI Relation Type by ID
    Updates the CI relation type. Note: Only custom CI relation types can be updated. Standard CI relation types can't be updated
  • Update a Company
    Update the details of an existing company in your SysAid account.
  • Update End User Details
    Update the details of an existing end user identified by their SysAid ID. The new values provided will overwrite existing values.
  • Update Service Record Details
    Update the details of an existing service record using its unique SysAid ID.
  • Updates An Action Item Status
    Allows to update the service record's action item status.

    • Any other action you can think up

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