Exact Online and Zendesk integration | Workato

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Triggers

When this happens…

Zendesk

New organization
New organization in Zendesk
New ticket
New ticket in Zendesk
New ticket Real-time
New ticket in Zendesk
New/updated records Batch
Trigger processes batches of new or updated records
New user
New user in Zendesk
New/updated organization
New/updated organization in Zendesk
New/updated ticket
New/updated ticket in Zendesk
New/updated ticket Real-time
New/updated ticket in Zendesk
New/updated user
New/updated user in Zendesk

Any other trigger you can think up

Actions

Do this…

Exact Online

Create customer
Create customer
Create logistics item
Create logistic item
Create project
Create project
Create time transaction
Create a project time transaction
Create time transaction basic
Create time transaction (basic: alle GUIDs handmatig, geen picklists)
Delete customer
Delete customer
Delete logistics item
Delete logistic item
Delete sales invoice
Delete sales invoice
Get customers
Get customers
Get financial transactions
Get financial transactions
Get gl accounts
Get GL Accounts
Get logistics items
Get logistics items
Get project wbs
Get project WBS
Get projects
Get projects
Get sales invoice lines
Get sales invoice lines
Get sales invoices
Get sales invoices
Get time transactions
Get project time transactions
List employees
List employees (active) – let op: endpoint kan ontbreken in sommige tenants
List employees for project basic
List employees allowed on a project (basic)
List project members
List project members allowed to book time
List projects basic
List projects (basic: ID, Code, Description)
List time items
List time items
List time items basic
List time items (basic: ID, Code, Description)
Make api request
Make API request to Exact Online
Update customer
Update customer
Update logistics item
Update logistic item
Update project
Update project
Update time transaction
Update a project time transaction

Any other action you can think up

Zendesk

Custom action
Custom action in Zendesk (Custom)
Create organization membership
Create organization membership in Zendesk
Bulk update tickets
Bulk update tickets in Zendesk
Create/update records Batch
Upsert records in Zendesk
Solve ticket
Solve ticket in Zendesk
Create custom object record
Create custom object record in Zendesk
Create organization
Create organization in Zendesk
Create ticket
Create ticket in Zendesk
Upload attachment
Upload attachment to Zendesk
Create user
Create user in Zendesk
Delete custom object record by ID
Delete custom object record in Zendesk
Delete ticket
Delete ticket in Zendesk
Get custom object record by ID
Get custom object record in Zendesk
Get organization details by ID
Get organization details in Zendesk
Get organizations by external IDs Batch
Get organizations in Zendesk
Get ticket details by ID
Get ticket details in Zendesk
Get comments for ticket Batch
Get comments for a ticket in Zendesk
Get list of tickets by external IDs Batch
Get list of tickets by external IDs in Zendesk
Get user details by ID
Get user details in Zendesk
Get list of custom object records by external IDs Batch
Get custom object records in Zendesk
List user identities Batch
Get user identity details in Zendesk
Get group by name
Get group by name group in Zendesk
Search organization member Batch
Search for a organization member in Zendesk
Search organizations Batch
Search for organizations in Zendesk
Search tickets Batch
Search for tickets in Zendesk
Search users Batch
Search for users in Zendesk
Update custom object record
Update custom object record in Zendesk
Update organization
Update organization in Zendesk
Update ticket
Update ticket in Zendesk
Update user
Update user in Zendesk

Any other action you can think up

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