Do everything in one place
Customize your eFront and Freshservice integration with the following
triggers and actions.
Triggers
When this happens…
Freshservice
- New ticketNew ticket in Freshservice
- New/updated ticketNew or updated ticket in Freshservice
Any other trigger you can think up
Actions
Do this…
eFront
- Custom actionCustom action in eFront (Custom)
- Activate userActivate user in eFront
- Add user to branchAdd user to branchin eFront
- Add user to groupAdd user to group in eFront
- Create branchCreate branch in eFront
- Create userCreate user in eFront
- Deactivate userDeactivate user in eFront
- Get all branchesSearch all branches in eFront
- Remove user from groupRemove user from group in E front
- Search userSearch user in eFront based on email address
- Update userUpdate user in eFront
Any other action you can think up
Freshservice
- Custom actionCustom action in Freshservice (Custom)
- Create agentCreate agent in Freshservice
- Create incidentCreate incident in Freshservice
- Create onboarding requestCreate onboarding request in Freshservice
- Create requesterCreate requester in Freshservice
- Create service requestCreate service request in Freshservice
- Get agent detailsGet Agent details by ID in Freshservice
- List agent fieldsList agent fields in Freshservice
- List service itemsList service items in Freshservice
- List onboarding form fieldsList onboarding form fields in Freshservice
- Get requester detailsGet requester by ID in Freshservice
- List requester fieldsList requester fields in Freshservice
- List ticket form fieldsList ticket form fields in Freshservice
- Search agentsSearch agents in Freshservice
- Search requestersSearch requesters in Freshservice
- Search ticketsSearch tickets in Freshservice
- Update requesterUpdate requester in Freshservice
Any other action you can think up
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